Undeletable email, and I get "unknown error has occurred"

  • Thread starter Thread starter Dan
  • Start date Start date
D

Dan

This undeletable email is in my outbox, blocking all my other messages trying
to go out, so until this is fixed, I can't send email through normal
channels. What to do?
 
Was there a solution for this ? I have a couple of messages in my inbox,
which can't be deleted. Tells me there was an unknown error. Thanks,
George
 
Hi-
I am having the same outbox issue (a mesage is stuck and will not allow me
to send mail). I have tried to "validate" my Windows system but am not able
to complete the validation to install the fix. Any suggestions?

Help- I am getting desperate!
Thanks,
Sue

Gary VanderMolen said:
Microsoft has a fix for that:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


Dan said:
This undeletable email is in my outbox, blocking all my other messages trying
to go out, so until this is fixed, I can't send email through normal
channels. What to do?
 
glsponchos said:
Was there a solution for this ? I have a couple of messages in my inbox,
which can't be deleted. Tells me there was an unknown error. Thanks,
George

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.
 
The topic of Vista Windows validation is not covered in this forum.
Try Googling on that topic, or post in the main Vista newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.vista.general.

Alternatively, you can try the 'Clear Outbox' feature of WMUtil:
http://www.oehelp.com/WMUtil/Default.aspx

--
Gary VanderMolen [MS-MVP WLM]


sue slade said:
Hi-
I am having the same outbox issue (a mesage is stuck and will not allow me
to send mail). I have tried to "validate" my Windows system but am not able
to complete the validation to install the fix. Any suggestions?

Help- I am getting desperate!
Thanks,
Sue

Gary VanderMolen said:
Microsoft has a fix for that:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.
--
Gary VanderMolen [MS-MVP WLM]


Dan said:
This undeletable email is in my outbox, blocking all my other messages trying
to go out, so until this is fixed, I can't send email through normal
channels. What to do?
 

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