unable to use windows messenger

[Cheryl]

I have been able to use both Messengers at the same time
on one computer using two different messengers and two
different .net passports but now for some reason only the
MSN Messenger works. Any reason why the other will not
work any more. This system is runninig Windows XP Pro.

Thanks for all who read this.
Cheryl

 

[Andrew E]

If you got away with it before w/o problems they were
it destined to happen at some time.You should only run
one messenger in xp,either msn or windows.Second,msn
messenger really is for msn explorer,a dial-up internet
connection.Third,windows 4.7 works best in xp,5.0 has
had problems.You can uncheck messenger in add/remove
programs,windows components,then restart computer.Back
on desktop,re-install download of messenger,re-check
the box,restart computer.