Unable to use update or to download anything

[Mikey]

I recently had to re-install windows XP home edition
(2002). I can get on the internet (AOL is my ISP).
However, I can not download anything to update my anti-
virus, windows update, etc. When I click on Windows
update it won't open the page. I have to go to
microsoft.com to open page. When I click on updates the
page comes up to click to scan. When that is done I get
a message that the page was unable to load with an error
message of "ox800C0005". I found a knowledge base
article 843499 with that error code and followed the
directions. No luck. Any ideas?

 

[Carey Frisch [MVP]]

Do not use your AOL browser when visiting Windows Update.
Only use Internet Explorer.

Windows Update Is Not Installed
http://support.microsoft.com/default.aspx?scid=kb;en-us;811269&Product=wupd

You cannot install some updates or programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798&Product=wupd

Please feel free to visit the experts in the 'Official' Windows Update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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|I recently had to re-install windows XP home edition
| (2002). I can get on the internet (AOL is my ISP).
| However, I can not download anything to update my anti-
| virus, windows update, etc. When I click on Windows
| update it won't open the page. I have to go to
| microsoft.com to open page. When I click on updates the
| page comes up to click to scan. When that is done I get
| a message that the page was unable to load with an error
| message of "ox800C0005". I found a knowledge base
| article 843499 with that error code and followed the
| directions. No luck. Any ideas?