Unable to start TV

B

Borderline Psycho

I had a problem with MMC, and couldn't get it resolved. So, I
stupidly decided it was a good time to upgrade the drivers and MMC
programs.

I downloaded the Catalyst 6.9 drivers, and all the MMC 9.15 files,
then uninstalled all my current ATI stuff using the ATI uninstall
program. I then booted into Safe Mode, and used Driver Cleaner Pro to
really scrub all the ATI residue out of my computer. At this point
all the old ATI stuff should be completely gone.

After another reboot, I reinstalled the 6.9 drivers, and rebooted
again. Then I installed the MMC programs in order, except the DVD
portion because I don't really need it, plus I'm sick to death of
hunting down my original install CD every time I update. I rebooted
every time it prompted, which happened once or twice during the MMC
install process.

Now, I can't get the TV to work at all. I get a window saying:

-------------------------------
Unable to start TV

Check the Windows Device Manager to ensure that the correct
video driver has been installed and is working properly before
attempting to restart TV.
--------------------------------

FM radio works fine.

Does anybody have any clue what the correct video driver is? Under
"Sound, video and game controllers" I've got the "ATI T200 Unified
AVStream Driver" installed, but nothing else that looks like it came
from ATI. Shouldn't there be WDM drivers installed somewhere, or was
that just for the older versions of MMC? I've looked at the ATI KB,
but of course that was as close to useless without actually being
broken.
 
G

Gypsy Baron

Borderline said:
I had a problem with MMC, and couldn't get it resolved. So, I
stupidly decided it was a good time to upgrade the drivers and MMC
programs.

I downloaded the Catalyst 6.9 drivers, and all the MMC 9.15 files,
then uninstalled all my current ATI stuff using the ATI uninstall
program. I then booted into Safe Mode, and used Driver Cleaner Pro to
really scrub all the ATI residue out of my computer. At this point
all the old ATI stuff should be completely gone.

After another reboot, I reinstalled the 6.9 drivers, and rebooted
again. Then I installed the MMC programs in order, except the DVD
portion because I don't really need it, plus I'm sick to death of
hunting down my original install CD every time I update. I rebooted
every time it prompted, which happened once or twice during the MMC
install process.

Now, I can't get the TV to work at all. I get a window saying:

-------------------------------
Unable to start TV

Check the Windows Device Manager to ensure that the correct
video driver has been installed and is working properly before
attempting to restart TV.
--------------------------------

FM radio works fine.

Does anybody have any clue what the correct video driver is? Under
"Sound, video and game controllers" I've got the "ATI T200 Unified
AVStream Driver" installed, but nothing else that looks like it came
from ATI. Shouldn't there be WDM drivers installed somewhere, or was
that just for the older versions of MMC? I've looked at the ATI KB,
but of course that was as close to useless without actually being
broken.

I just went through this and got that "Unable to start..." message
after reinstalling the ATI drivers.
I had to then install the WDM drivers and that corrected the problem.

Paul
 
B

Borderline Psycho

I just went through this and got that "Unable to start..." message
after reinstalling the ATI drivers.
I had to then install the WDM drivers and that corrected the problem.

Paul


What do you mean, install the WDM drivers? On your advice, I just
downloaded the WDM only driver pack and installed it. It only
installed the T200 unified AVStream driver, like I already had
installed from the full driver pack. There are no drivers labeled WDM,
or anything that would leave me to believe it's for the the tuner.

It still won't let me watch TV. I get the same error message.
 
G

Gypsy Baron

Borderline said:
What do you mean, install the WDM drivers? On your advice, I just
downloaded the WDM only driver pack and installed it. It only
installed the T200 unified AVStream driver, like I already had
installed from the full driver pack. There are no drivers labeled WDM,
or anything that would leave me to believe it's for the the tuner.

It still won't let me watch TV. I get the same error message.

In my case, I have a download labeled "tv-capture-wdm-6-14-10-6246v3"
The folder contains a setup.exe and numerous .ini files and a couple
of .cab files.
Under that folder isfolder "WDM-XP"
This contains sevearl .sys files, .AX files, a .DLL

After I intalled my ATI drivers ( I'm sticking with some older
drivers for my AIW 9600 Pro ) I ran the setup in the folder listed
above. That's what cleared my error message and allowed the TV to
initialize and run.

If you have other hardware or a recent version of the drivers, your
installation may be different. I tend NOT to run out and install
"the latest drivers" if my hardware is working and satifying my
requirements. As they sya, YMMV.

Paul
 
B

Borderline Psycho

If you have other hardware or a recent version of the drivers, your
installation may be different. I tend NOT to run out and install
"the latest drivers" if my hardware is working and satifying my
requirements. As they sya, YMMV.

Paul

As I mentioned first, I only upgrade ATI crap whenever I have a
problem. In this case, TV-on-demand quit working (pause wouldn't
work), so I decided to clean everything out and check out the latest
drivers. A quick check through google shows several other people
having the same problem with MMC 9.15. Looks like I'm downgrading.

I'm sick of this. I'm dumping ATI as soon as possible. I've had
nothing but trouble with this card.
 
T

T Shadow

Borderline Psycho said:
I had a problem with MMC, and couldn't get it resolved. So, I
stupidly decided it was a good time to upgrade the drivers and MMC
programs.

I downloaded the Catalyst 6.9 drivers, and all the MMC 9.15 files,
then uninstalled all my current ATI stuff using the ATI uninstall
program. I then booted into Safe Mode, and used Driver Cleaner Pro to
really scrub all the ATI residue out of my computer. At this point
all the old ATI stuff should be completely gone.

After another reboot, I reinstalled the 6.9 drivers, and rebooted
again. Then I installed the MMC programs in order, except the DVD
portion because I don't really need it, plus I'm sick to death of
hunting down my original install CD every time I update. I rebooted
every time it prompted, which happened once or twice during the MMC
install process.

Now, I can't get the TV to work at all. I get a window saying:

-------------------------------
Unable to start TV

Check the Windows Device Manager to ensure that the correct
video driver has been installed and is working properly before
attempting to restart TV.
--------------------------------

FM radio works fine.

Does anybody have any clue what the correct video driver is? Under
"Sound, video and game controllers" I've got the "ATI T200 Unified
AVStream Driver" installed, but nothing else that looks like it came
from ATI. Shouldn't there be WDM drivers installed somewhere, or was
that just for the older versions of MMC? I've looked at the ATI KB,
but of course that was as close to useless without actually being
broken.

Most likely reason for the "Unable to start TV" using MMC9.13-4-5 is the
encoder didn't install properly. It requires .NET. The Unified driver >is<
the WDM driver. I use the cleaning procedure at ati.com/install.

Can't say for sure w/o knowing what hardware you have but you'd probably be
happier with 9.08 or 9.06 if you want to use Guide+, unless you have a newer
card. If something stops working in an install usually doing a repair
install is the easiest fix.

The problem most people have with TVoD is not being able to turn it off in
MMC9.13-4-5. TVoD gets turned off when I use the S-Video port on my AIW w/o
using TVoD. Have to go to another video port and tell it to use it before
going back to the tuner on the HDTV Wonder to get it going again. Haven't
seen anyone else mention this so could just be my system.
 
B

Borderline Psycho

Most likely reason for the "Unable to start TV" using MMC9.13-4-5 is the
encoder didn't install properly. It requires .NET. The Unified driver >is<
the WDM driver. I use the cleaning procedure at ati.com/install.


This is exactly what I did earlier today. Followed all the
instructions, first using the conglomerated uninstall program, then
uninstalling everything else that was left. Then, for good measure, I
also followed the "manual uninstall procedure." Sure enough, my
registry was still crammed full of ATI garbage. Deleted all that,
then cleaned out the offending directories on the hard drive.

After all that, I reinstalled the drivers and software one-by-one. It
took me about an hour (which I could have spent doing other things),
and I must have rebooted my computer at least 5 times during this.
Went on a scavenger hunt to find my original install disc, so I could
install the DVD decoder, and reinstall the Guide+ software. Then had
to update the Guide+ software so it would work with the new version of
MMC.

woot (and I mean that in the least inspiring way possible), my TV
works again.

That's it, I'm out. As soon as I can, I'm buying a different TV card,
a different (seperate) video card, and I'm offing this ATI garbage in
any way possible. I have never seen a more convoluted procedure for
fixing a problem. I just can't understand what ATI's problem is with
releasing shit software like this. I'm done with them.
 

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