Unable to start "HP Director" psc 1315xi printer/scanner software

[Guest]

I've just installed an HP 1315xi on my laptop running Windows XP Professional.

When I try to start HP Director, I get the following Windows error message:
"HP Director application has encountered a problem and needs to close. We
are sorry for the inconvenience."

I've read through the HP.com website support/troubleshooting/forum pages,
and used Google to find a number of other references to this problem. I've
tried every "fix" I could find, but with no success. Each time I'm asked to
send Microsoft an error report, I click "Yes," so the servers should have
ample documentation of the problem.

I'll paste the accompanying Error Signature below. I'd appreciate any
suggestions.

Thanks, Doug.

 

[Cari \(MS-MVP\)]

What does HP say about this? Do you have the latest version of HP Director
and the rest of the software for the 1315xi?