unable to send gmail messages today

  • Thread starter Thread starter stuck
  • Start date Start date
S

stuck

I keep getting a screen "Logon to "account" from Windows Security. Please
verify both user name and password are correct for your mail server. "

this happens only when trying to send a message from my gmail account (pop3)
in windows mail. Worked fine yesterday. What do I do. There were no changes
to my gmail account settings. thanks.
 
Since it only happens when sending, make sure you have send
authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.

If no improvement, test your password by logging in to webmail:
http://gmail.com
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
I don't known if it's a coincidence but the problem is resolved. I checked
the outgoing service by using telenet. That was OK. Next I deleted my user
name and my password from the gmail account on Windows Mail and then added
them back. It has worked since then. So far, so good. Thanks.
 
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