Unable to send e-mail

[davida412]

Help. I am unable to send email the last 2 days.
Started receiving thwe following error message. I am
not computer literate. Can someone help me/
Thanks

Account: 'pop.aol.com', Server: 'pop.aol.com', Protocol: POP3, Server
Response: '-ERR Unknown AUTHORIZING state command', Port: 110, Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

 

[Dave]

AOL uses a different port for SMTP... 587
Tools - Accounts - youraccount- Properties - Advanced
http://www.postmaster.aol.com/imap/index.html

 

[davida412]

I tried changing the port to 587 .Received this message

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'pop.aol.com', Server: 'smtp.aol.com', Protocol: SMTP, Server
Response: '556 CLIENT AUTHENTICATION REQUIRED. USE ESMTP EHLO AND AUTH.',
Port: 587, Secure(SSL): No, Server Error: 556, Error Number: 0x800CCC78

 

[Dave]

Go to Tools - Accounts - youraccount - Properties - Servers

Under the section "Outgoing Mail Server"
[x] My server requires authentication
OK


--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview

I tried changing the port to 587 .Received this message

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'pop.aol.com', Server: 'smtp.aol.com', Protocol: SMTP, Server
Response: '556 CLIENT AUTHENTICATION REQUIRED. USE ESMTP EHLO AND AUTH.',
Port: 587, Secure(SSL): No, Server Error: 556, Error Number: 0x800CCC78

Help. I am unable to send email the last 2 days.
Started receiving thwe following error message. I am
not computer literate. Can someone help me/
Thanks

Account: 'pop.aol.com', Server: 'pop.aol.com', Protocol: POP3, Server
Response: '-ERR Unknown AUTHORIZING state command', Port: 110,
Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

 

[davida412]

Thanks Dave. I will try. I am at my wits end.

Go to Tools - Accounts - youraccount - Properties - Servers

Under the section "Outgoing Mail Server"
[x] My server requires authentication
OK


--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview

I tried changing the port to 587 .Received this message

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'pop.aol.com', Server: 'smtp.aol.com', Protocol: SMTP, Server
Response: '556 CLIENT AUTHENTICATION REQUIRED. USE ESMTP EHLO AND AUTH.',
Port: 587, Secure(SSL): No, Server Error: 556, Error Number: 0x800CCC78

Help. I am unable to send email the last 2 days.
Started receiving thwe following error message. I am
not computer literate. Can someone help me/
Thanks

Account: 'pop.aol.com', Server: 'pop.aol.com', Protocol: POP3, Server
Response: '-ERR Unknown AUTHORIZING state command', Port: 110,
Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

 

[davida412]

Dave , thanks again. Your solution worked for sending e-mails.
However this morning I received the following .
The connection to the server has failed. Account: 'windows mail', Server:
'pop.aol.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E

Unable to get new messages. Any ideas? Thanks

Thanks Dave. I will try. I am at my wits end.

Go to Tools - Accounts - youraccount - Properties - Servers

Under the section "Outgoing Mail Server"
[x] My server requires authentication
OK


--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview

I tried changing the port to 587 .Received this message

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'pop.aol.com', Server: 'smtp.aol.com', Protocol: SMTP, Server
Response: '556 CLIENT AUTHENTICATION REQUIRED. USE ESMTP EHLO AND AUTH.',
Port: 587, Secure(SSL): No, Server Error: 556, Error Number: 0x800CCC78

:

Help. I am unable to send email the last 2 days.
Started receiving thwe following error message. I am
not computer literate. Can someone help me/
Thanks

Account: 'pop.aol.com', Server: 'pop.aol.com', Protocol: POP3, Server
Response: '-ERR Unknown AUTHORIZING state command', Port: 110,
Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

 

[Dave]

I don't think AOL uses a POP server, only IMAP. I didn't catch that on your
previous post.

Change the protocol to IMAP, and change the incoming server name to
imap.aol.com, and the incoming port to 143....

http://members.aol.com/adamkb/aol/mailfaq/imap/


--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview

Dave , thanks again. Your solution worked for sending e-mails.
However this morning I received the following .
The connection to the server has failed. Account: 'windows mail', Server:
'pop.aol.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E

Unable to get new messages. Any ideas? Thanks

Thanks Dave. I will try. I am at my wits end.

Go to Tools - Accounts - youraccount - Properties - Servers

Under the section "Outgoing Mail Server"
[x] My server requires authentication
OK


--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


I tried changing the port to 587 .Received this message

The message could not be sent. The authentication setting might not
be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'pop.aol.com', Server: 'smtp.aol.com', Protocol: SMTP,
Server
Response: '556 CLIENT AUTHENTICATION REQUIRED. USE ESMTP EHLO AND
AUTH.',
Port: 587, Secure(SSL): No, Server Error: 556, Error Number:
0x800CCC78

:

Help. I am unable to send email the last 2 days.
Started receiving thwe following error message. I am
not computer literate. Can someone help me/
Thanks

Account: 'pop.aol.com', Server: 'pop.aol.com', Protocol: POP3,
Server
Response: '-ERR Unknown AUTHORIZING state command', Port: 110,
Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

 

[davida412]

Tried your advice and received the following error message

Account: 'windows mail', Server: 'imap.aol.com', Protocol: POP3, Server
Response: '* OK imap-ma02.mx.aol.com v61_r1.1 server ready', Port: 143,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

I don't think AOL uses a POP server, only IMAP. I didn't catch that on your
previous post.

Change the protocol to IMAP, and change the incoming server name to
imap.aol.com, and the incoming port to 143....

http://members.aol.com/adamkb/aol/mailfaq/imap/


--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview

Dave , thanks again. Your solution worked for sending e-mails.
However this morning I received the following .
The connection to the server has failed. Account: 'windows mail', Server:
'pop.aol.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E

Unable to get new messages. Any ideas? Thanks

Thanks Dave. I will try. I am at my wits end.

:

Go to Tools - Accounts - youraccount - Properties - Servers

Under the section "Outgoing Mail Server"
[x] My server requires authentication
OK


--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


I tried changing the port to 587 .Received this message

The message could not be sent. The authentication setting might not
be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'pop.aol.com', Server: 'smtp.aol.com', Protocol: SMTP,
Server
Response: '556 CLIENT AUTHENTICATION REQUIRED. USE ESMTP EHLO AND
AUTH.',
Port: 587, Secure(SSL): No, Server Error: 556, Error Number:
0x800CCC78

:

Help. I am unable to send email the last 2 days.
Started receiving thwe following error message. I am
not computer literate. Can someone help me/
Thanks

Account: 'pop.aol.com', Server: 'pop.aol.com', Protocol: POP3,
Server
Response: '-ERR Unknown AUTHORIZING state command', Port: 110,
Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

 

[Gary VanderMolen]

It appears you tried to change an existing POP3 account to IMAP.
Note that in the error message below, the protocol says "POP3".
You can't mix settings for the different protocols. Delete that account,
then create a new account, this time making sure to choose IMAP
instead of POP3.

--
Gary VanderMolen, MS-MVP (Mail)

Tried your advice and received the following error message

Account: 'windows mail', Server: 'imap.aol.com', Protocol: POP3, Server
Response: '* OK imap-ma02.mx.aol.com v61_r1.1 server ready', Port: 143,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

I don't think AOL uses a POP server, only IMAP. I didn't catch that on your
previous post.

Change the protocol to IMAP, and change the incoming server name to
imap.aol.com, and the incoming port to 143....

http://members.aol.com/adamkb/aol/mailfaq/imap/


--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview

Dave , thanks again. Your solution worked for sending e-mails.
However this morning I received the following .
The connection to the server has failed. Account: 'windows mail', Server:
'pop.aol.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E

Unable to get new messages. Any ideas? Thanks


:

Thanks Dave. I will try. I am at my wits end.

:

Go to Tools - Accounts - youraccount - Properties - Servers

Under the section "Outgoing Mail Server"
[x] My server requires authentication
OK


--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


I tried changing the port to 587 .Received this message

The message could not be sent. The authentication setting might not
be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'pop.aol.com', Server: 'smtp.aol.com', Protocol: SMTP,
Server
Response: '556 CLIENT AUTHENTICATION REQUIRED. USE ESMTP EHLO AND
AUTH.',
Port: 587, Secure(SSL): No, Server Error: 556, Error Number:
0x800CCC78

:

Help. I am unable to send email the last 2 days.
Started receiving thwe following error message. I am
not computer literate. Can someone help me/
Thanks

Account: 'pop.aol.com', Server: 'pop.aol.com', Protocol: POP3,
Server
Response: '-ERR Unknown AUTHORIZING state command', Port: 110,
Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC18