Unable to save file as .doc only option = "all files"

[John Thomson]

When I right click on an attachment & choose "save as" a box open which shows
me the location where my file swill be saved. It does not however save a word
documet as.doc or a powerpoint document as .ppt. The only option is to save
file type as "all files".
The file will save OK, but will not open with the coeerct program.
The only way I can save attachments is to open them first then save them.
Why can i not save them by right clicking.Thanks,
John

 

[Diane Poremsky [MVP]]

version of outlook and office? version of windows?









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[John Thomson]

I beg your pardon. I should have givewn that inof previously.
Office 2007 SP1 windows Vista Home Premium with all updates installed.
Thank you for your time,
john

 

[Diane Poremsky [MVP]]

all files the default and outlook just saves it using the same name and
extension as on the message. Do you have Vista set to hide the extensions
for known file types? If so, show extensions and you'll see outlook is
saving them as filename.doc.

From windows explorer, Organize button, folder and search options. Look on
the View tab for the option to hide known file types.









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[John Thomson]

Thanks Diane,
Thats sorted it.
John

all files the default and outlook just saves it using the same name and
extension as on the message. Do you have Vista set to hide the extensions
for known file types? If so, show extensions and you'll see outlook is
saving them as filename.doc.

From windows explorer, Organize button, folder and search options. Look on
the View tab for the option to hide known file types.









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **