Unable to restore to a previous state

G

Guest

I am running Windows XP on a Compaq desktop with an AMD Athlon processor. The
system was taking very long to boot up and began to behave in a very erratic
and unstable manner. I tried systems restore several times going back 1 day
to two weeks but after completion of the process (several minutes) I get an
message "...unable to restore. No changes have been made". Scans with up to
date Norton Antivirus is clear. Spyware detection is also negative.Why is
windows unable to perform system restore to a more stable past configuration?
Any advice would be appreciated.
 
S

Shenan Stanley

Billybob said:
I am running Windows XP on a Compaq desktop with an AMD Athlon
processor. The system was taking very long to boot up and began to
behave in a very erratic and unstable manner. I tried systems
restore several times going back 1 day to two weeks but after
completion of the process (several minutes) I get an message
"...unable to restore. No changes have been made". Scans with up to
date Norton Antivirus is clear. Spyware detection is also
negative.Why is windows unable to perform system restore to a more
stable past configuration? Any advice would be appreciated.

Possibly one of your system restore points has become corrupt. It happens.

The system restore feature is a new one - first appearing in Windows
ME and then sticking around for Windows XP. It is a useful feature
if you keep it maintained and use it to your advantage. Remember that
the system restore pretty much tells you in the name what it protects
which is 'system' files. Your documents, your pictures, your stuff is
NOT system files - so you should also look into some backup solution.

I have seen the automatic system restore go wrong too many times not
to suggest the following.. Whenever you think about it (after doing a
once-over on your machine once a month or so would be optimal) - clear
out your System Restore and create a manual restoration point.

'Why?'

Too many times have I seen the system restore files go corrupt or get
a virus in them, meaning you could not or did not want to restore from
them. By clearing it out periodically you help prevent any corruption
from happening and you make sure you have at least one good "snapshot".
(*This, of course, will erase any previous restore point you have.*)

- Turn off System Restore.
http://support.microsoft.com/kb/310405
- Reboot the Computer.
- Review the first bullet to turn on System Restore
- Make a Manual Restoration Point.
http://snipurl.com/68nx

That covers your system files, but doesn't do anything for the files
that you are REALLY worried about - yours! For that you need to look
into backups. You can either manually copy your important files, folders,
documents, spreadsheets, emails, contacts, pictures, drawings and so on
to an external location (CD/DVD - any disk of some sort, etc) or you can
use the backup tool that comes with Windows XP:

How To Use Backup to Back Up Files and Folders on Your Computer
http://support.microsoft.com/kb/308422

Yes - you still need some sort of external media to store the results
on, but you could schedule the backup to occur when you are not around,
then burn the resultant data onto CD or DVD or something when you are
(while you do other things!)

A lot of people have wondered about how to completely backup their system
so that they would not have to go through the trouble of a reinstall..
I'm going to voice my opinion here and say that it would be worthless to
do for MOST people. Unless you plan on periodically updating the image
backup of your system (remaking it) - then by the time you use it
(something goes wrong) - it will be so outdated as to be more trouble than
performing a full install of the operating system and all applications.

Having said my part against it, you can clone/backup your hard drive
completely using many methods - by far the simplest are using disk cloning
applications:

Symantec/Norton Ghost
http://www.symantec.com/sabu/ghost/

Acronis True Image
http://www.acronis.com/homecomputing/products/trueimage
 
B

Bert Kinney

Hi,

Here are some troubleshooting tips for System Restore in Windows XP.

Go to Start - Run and type eventvwr.msc and press enter.
Click on System in the left pane.
Click the gray title "Source" at the top of the source name column in the right pane to
sort by source name, look for "sr" and "srservice".
Double click on each of these events, then click on the button below the two arrows in the
upper right corner. This will copy the event information to the clipboard. Paste the
information for each of the two event here. This will help us in diagnosing the problem.
System Restore Failures to restore:
http://bertk.mvps.org/html/srfail.html
System Restore fails to create an automatic restore point:
http://bertk.mvps.org/html/srauto.html
 
M

Mike Hall \(MS-MVP\)

Billybob

One of the first targets for spyware, trojans and virus infections is System
Restore.. it stands to sense that if virus infections could be disarmed as
easily as just running System Restore, they would be completely
ineffective..

It is, therefore, my contention that System Restore points should be removed
as a first step in the removal of virus infections etc.. I recognise that
some worry about doing this in case things go wrong during the virus removal
process, but lets face it, there is little point in re-instating virus
infections by using infected System Restore points anyway..
 
G

Guest

Event Type: Information
Event Source: SRService
Event Category: None
Event ID: 111
Date: 8/13/2005
Time: 12:32:04 AM
User: N/A
Computer: STUDY
Description:
A restoration to "System Checkpoint" restore point failed. No changes have
been made to the system.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: SRService
Event Category: None
Event ID: 111
Date: 8/13/2005
Time: 12:05:28 AM
User: N/A
Computer: STUDY
Description:
A restoration to "cd rewrite" restore point failed. No changes have been
made to the system.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
 
B

Bert Kinney

Hi Billybob,

I was hoping the event log would have been more helpful.

I would suggest following these recommendations for spyware removal before continuing.
There is no one spyware scanner that can pick up all the nastey's.
Virus and Spyware removal and prevention
http://bertk.mvps.org/html/spyware.html

The reason System Restore is failing, is most likely do to a corrupted restore point.
After cleaning, disable and enable system restore to delete all existing restore points.
How to Disable and Enable System Restore
http://bertk.mvps.org/html/disablesr.html
 

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