Unable to rename Normal.dot in Word 2002

[peter]

I have a problem with the EZP macro. The articles in the
knowledge base tell me to rename Normal.dot using Word
2002 Support Template in Office Tools. When I start the
the Support template I don't get the required MS Word
Troubleshooting Utility dialog box. I have MS Word 2002
SP-2 installed on Win XP. Anybody have any suggestions???
Thanks

 

[Graham Mayor]

Problems with the EZP macro are usually resolved by removing the EZP add-in.
You can rename normal.dot through Explorer (with Word closed). It's a hidden
file in the folder defined in Word > tools > options > file locations > user
templates.

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Graham Mayor - Word MVP
E-mail (e-mail address removed)
Web site www.gmayor.dsl.pipex.com
Word MVP web site www.mvps.org/word
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[Peter]

Fixed it.
Thanks Graham
Peter

-----Original Message-----
Problems with the EZP macro are usually resolved by removing the EZP add-in.
You can rename normal.dot through Explorer (with Word closed). It's a hidden
file in the folder defined in Word > tools > options > file locations > user
templates.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
Graham Mayor - Word MVP
E-mail (e-mail address removed)
Web site www.gmayor.dsl.pipex.com
Word MVP web site www.mvps.org/word
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>




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