Unable to read digitally signed message in Outlook 2003

[Guest]

Hi all,

I have a client who sends me digitally signed messages and I can't read them
in Outlook 2003.

Is there a setting, patch or fix needed for this?

Please advise.

Thank you,

The Suite

 

[Brian Tillman]

I have a client who sends me digitally signed messages and I can't
read them in Outlook 2003.

Digitally-signed or encrypted? Usualy a digitally-signed message is just an
ordinary message with a public key as an attachment. That said, though, if
you don't have a digital certificate for yourself or didn't share one with
the sender, there should be no way for that person to send you an encrypted
message. Can you elucidate on the symptoms? What does "can't read" mean?
WHat are you trying and what happens? Do you get any error or warning
messages? What do those meessages say, if so?

 

[Guest]

Mr. Tillman,

Digitally signed, not encrypted. We would both need keys to do the
encryption piece.

I was refering to the person signing the message and just sending it to me
and when I open it I get the smime.p7m file attached to the message.

I know Office Service Pack 2 was suppoed to fix this problem but that didn't
work.

So i'm checking on a few other things.

Thank you,

The Suite.

 

[Brian Tillman]

Digitally signed, not encrypted. We would both need keys to do the
encryption piece.

I was refering to the person signing the message and just sending it
to me and when I open it I get the smime.p7m file attached to the
message.

The attachment is the signature. Why do you believe that's wrong?

 

[Guest]

Mr. Tillman,

It should not be opened as an attachment. The message should be in the body
as text and not an attachment.

Thank you for the feedback and comments.

The Suite

 

[Brian Tillman]

It should not be opened as an attachment. The message should be in
the body as text and not an attachment.

I think I understand now. You're saying the entire message is arriving in
the .p7m attachment, correct? What client is being used to send the
message?

 

[Guest]

Mr. Tillman,

Yes Sir . Client is using Outlook 2003 but also has the same problem when
sending from Outlook 2007.

Thank you,

The Suite

 

[Brian Tillman]

Yes Sir . Client is using Outlook 2003 but also has the same
problem when sending from Outlook 2007.

What types of servers are you both using?