Unable to ping a workstation

G

Guest

OK, I am all out of ideas.

I have a workstation that is on a domain. It can ping any other
server/workstation. It can connect to other servers/workstations without a
problem. However, if any other workstation tries to ping it, the ping
request times out.

I cannot ping the hostname or the IP address from any other workstation. I
checked Windows Firewall and it's off (greyed out due to policies - I assume
domain or group policies)

It's using DHCP and a DNS server. It uses the same addresses for dchp, dns,
wins and default gateway as all the other workstations. The IP address seems
to be valid as it's the exact same network segment as the other PCs around it.

The connection has the usual protocols and settings. So..
* Client for Microsoft Networks
* Deterministic Network Enhancer
* File and Printer Sharing for Microsoft Networks
* QoS Packet Scheduler
* Internet Protocol (TCP/IP)

Basicaly, this workstation is working perfectly minus the fact that nobody
can ping it nor can we remote into it using various programs.

The network card has the proper drivers installed and does not seem to have
any problems. All Windows XP updates have been installed.

I setup this thread to notify me of replies so if you have any additional
information that is needed let me know and I will respond as soon as
possible. I am starting to run out of ideas of what to check.
 
R

Robert L. \(MS-MVP\)

It my have another security software running on the computer. Do a clean
booting and try ping it. This how to may help,

How to run Windows OS with a clean ...With MSCONFIG, you also can configure
a clean boot to disable common startup ... To perform a clean boot, please
follow these steps: 1) Run MSCONFIG.EXE. ...
www.chicagotech.net/netforums/viewtopic.php?t=57


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
 
G

Guest

Ok - That is a good idea.

I actually booted the system up in Safe Mode with Networking. When I do this
other workstations are able to ping it.

I will test out the clean boot and will use the process of elimination to
figure out what is causing the ping from not going through.

I'll touch base when I have new developements.
 
G

Guest

Ok - So with disabling everything service and startup (so a clean boot) I was
able to ping the workstation. With the awesome power of process of
elimination I was able to find out that when I have the Cisco VPN service
started the workstation does not ping.

So, I will ask here in case someone happens to know of a certain something
that causes issues with Cisco VPN and not being able to ping a workstation.
Anyone know of any settings or conflicts that might be common in Cisco VPN?
 
G

Guest

Using version 4.0.5(D)

The version is actually fine. We use it on several other workstations that
are supposed to be setup the exact same as this PC. I posted my problem in
the official Cisco forums. No answer yet but thanks for the suggestion :)
 

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