Hi TL,
It is strang that you are also unable to copy pictures into Word 2003.
According to current situation, I recommend you to uninstall Office 2003.
And then reinstall it to fix the issue.
Removing and reinstalling Office program only remove the Office program. It
doesn't remove any Office document or Outlook data such as email messages,
contacts, calendars, and etc. However, for more assurance, please refer to
the following Microsoft Knowledge Base (KB) articles to learn more about
backing up the Outlook data.
287070 OL2002: How to Back Up, Restore, or Move Outlook Data (it is useful
for Outlook 2003)
http://support.microsoft.com/?id=287070
312978 HOW TO: Use the Save My Settings Wizard to Back Up Settings in
Office XP (it is useful for Office 2003)
http://support.microsoft.com/?id=312978
826809 Description and use of the Save My Settings Wizard (Office 2003)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;826809
If it still doesn't work,we need to perform a clean install of the Office
with the help of the Windows Installer Cleanup Utility.
======================
1. Download and install the Windows Installer Cleanup Utility.
<
http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48
D5E1BD/msicuu2.exe>
2. After you install the Windows Installer CleanUp Utility, click Start
menu-> All Programs-> Windows Install Clean Up.
3. Highlight Microsoft Office 2003 entry in the list and then click Remove.
Quit the Utility.
Note: If you have got any other old or redundant office entries or other
Office stand alone products such as Visio in the list, please remove them
together.
4. Close all applications.
5. Click Start menu-> Run, type "%Temp%" (without the quotation marks) in
the Open box and press Enter.
6. Empty the %Temp% folder.
Note: If some files can't be deleted, please skip them, which don't
influence the result of the troubleshooting.
7. Empty the Recycle Bin.
8. Restart your computer and install Office 2003.
Test the issue again. What is the result?
If anything is unclear or if you have any other concerns, please don't
hesitate to contact me.
Sincerely,
Emily Lin,
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
======================================================
--------------------
| Thread-Topic: unable to paste Excel 2003 chart into Outlook 2003
| thread-index: AcfgaPL51Gx3u6iiQDCCE0XOFu3ojQ==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?RmF0IEZyb2c=?= <
[email protected]>
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<94Ex2q#
[email protected]>
| Subject: RE: unable to paste Excel 2003 chart into Outlook 2003
| Date: Thu, 16 Aug 2007 17:52:56 -0700
| Lines: 316
| Message-ID: <
[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 8bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| Newsgroups: microsoft.public.outlook.general
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:65160
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.outlook.general
|
| Thank you, Emily, for helping me.
|
| I restarted the computer and logged on with a regular user account, and
| opened Word with the safe mode switch “/aâ€. It didn’t change
anything.
|
| (I can paste a jpg image and Excel chart into Wordpad, but not into
Word).
| When jpg image is pasted into the Word doc, the cursor moved, but there
is no
| image. When I rest the cursor on the blank area, it shows the blank image
| frame; however when I paste the Excel chart, the cursor doesn’t even
move.
|
| Regards,
| TL
|
|
| "Emily Lin [MSFT]" wrote:
|
| > Hi TL,
| >
| >
| > When you login as the user account, are you able to copy normal picture
| > into Word? Also check if you can insert picture into Word.
| >
| > Normal, the rights for a Windows account doesn't affect the copy/paste
| > action. There must be something special in Word. Continue to the steps
| > below to see if it works.
| >
| > come into Word safe mode to test the issue
| > ===============
| > Under Word safe mode, it doesn't load the third party addins, the
global
| > template normal.dot, Word setting registry keys, and the files in the
| > startup folder.
| >
| > Click Start > Run > type winword /a, click OK. Try to copy an Excel
Chart
| > into the blank new Word document. What is the result?
| >
| > If anything is unclear or if you have any other concerns, please don't
| > hesitate to contact me.
| >
| > Sincerely,
| >
| > Emily Lin,
| > Microsoft Online Partner Support
| >
| > Get Secure! -
www.microsoft.com/security
| >
| > ======================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from this issue.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > ======================================================
| >
| >
| > --------------------
| > | Thread-Topic: unable to paste Excel 2003 chart into Outlook 2003
| > | thread-index: Acffk/GRqfOLB7H3T7eDzGf1iIGCDQ==
| > | X-WBNR-Posting-Host: 207.46.192.207
| > | From: =?Utf-8?B?RmF0IEZyb2c=?= <
[email protected]>
| > | References: <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > | Subject: RE: unable to paste Excel 2003 chart into Outlook 2003
| > | Date: Wed, 15 Aug 2007 16:28:10 -0700
| > | Lines: 212
| > | Message-ID: <
[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| > | Newsgroups: microsoft.public.outlook.general
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:65012
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.outlook.general
| > |
| > | Thanks Emily for following up.
| > |
| > | I tried both methods (HK_classes_root and CLSID), but I am still
unable
| > to
| > | fix the problem. I have tried to log on with 3 different domain user
| > | accounts. Once I add them to the local admin group and log back, the
| > problem
| > | disappears; when I remove them from the local admin group and log
back, I
| > | cannot paste the chart into WORD again. But I can paste it into
wordpad
| > with
| > | no issue.
| > |
| > | Thanks and regards,
| > | TL
| > |
| > | "Emily Lin [MSFT]" wrote:
| > |
| > | > Hi TL,
| > | >
| > | > Are you able to copy the Excel chart into Word 2003 under the User
| > account?
| > | >
| > | > Based on my testing, when I create a new User Account with limitted
| > rights,
| > | > I still can copy the Excel chart into the Email message window. I
| > recommend
| > | > you to create a new User account on the computer to test the issue.
Are
| > you
| > | > able to insert Excel charts into the Email message window under the
new
| > | > User account?
| > | >
| > | > How to Create a New Windows Account
| > | > =======================
| > | > 1. Start the computer.
| > | > 2. Click Start-> Control Panel, click "switch to the classic view"
and
| > then
| > | > double click User accounts Icon.
| > | > 3. Click the Add button to create a new Windows account, type the
| > username
| > | > and domain, then click next, click the other tab and select
| > administrator,
| > | > and click finish.
| > | > 4. Log off the current user and log on to Windows with the new
account.
| > | >
| > | > For more information: Q279783 HOW TO: Create and Configure User
| > Accounts in
| > | > Windows XP
| > | >
http://support.microsoft.com/default.aspx?scid=KB;en-us;279783
| > | >
| > | > If the same issue occur with the new user account, login as Admin
and
| > check
| > | > the following registry key permission to see if it works.
| > | >
| > | > 1. Locate the registry key HKEY_CLASSES_ROOT\MSGraph.Chart.8.
| > | > 2. Right click it > choose Permissions.
| > | > 3. Highlight the User group. Check Full Control. Click OK.
| > | > Test the issue.
| > | >
| > | > 4. Locate the registry key
| > | > HKEY_CLASSES_ROOT\CLSID\{42042206-2D85-11D3-8CFF-005004838597}
| > | > 5. Right click it > choose Permissions.
| > | > 6. Highlight the User group. Check Full Control. Click OK.
| > | > Test the issue and let me know the result.
| > | >
| > | > If anything is unclear or if you have any other concerns, please
don't
| > | > hesitate to contact me.
| > | >
| > | > Sincerely,
| > | >
| > | > Emily Lin,
| > | > Microsoft Online Partner Support
| > | >
| > | > Get Secure! -
www.microsoft.com/security
| > | > ======================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from this issue.
| > | > ======================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | > ======================================================
| > | >
| > | >
| > | > --------------------
| > | > | Thread-Topic: unable to paste Excel 2003 chart into Outlook 2003
| > | > | thread-index: Acfba7zP4ebHYn25REKF460ZEwb9Eg==
| > | > | X-WBNR-Posting-Host: 207.46.193.207
| > | > | From: =?Utf-8?B?RmF0IEZyb2c=?= <
[email protected]>
| > | > | References: <
[email protected]>
| > | > <
[email protected]>
| > | > | Subject: RE: unable to paste Excel 2003 chart into Outlook 2003
| > | > | Date: Fri, 10 Aug 2007 09:30:17 -0700
| > | > | Lines: 100
| > | > | Message-ID: <
[email protected]>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| > | > | Newsgroups: microsoft.public.outlook.general
| > | > | Path: TK2MSFTNGHUB02.phx.gbl
| > | > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.outlook.general:63698
| > | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | > | X-Tomcat-NG: microsoft.public.outlook.general
| > | > |
| > | > | Thanks for helping.
| > | > |
| > | > | All three suggestions have been tested and verified, but the
problem
| > | > remains.
| > | > |
| > | > | The only way to temporarily fix this problem is to give the user
| > local
| > | > admin
| > | > | permission on that computer. But I still need to find the real
fix.
| > | > |
| > | > | I remember a similar problem people complain about that they
cannot
| > see
| > | > the
| > | > | embedded image in the PowerPoint presentation unless granted
admin
| > right.
| > | > |
| > | > | Is there a setting that I can change without giving a regular
user
| > full
| > | > | admin right in order to work on and view an Office file?
| > | > |
| > | > | Thanks and regards,
| > | > | TL
| > | > |
| > | > | "Emily Lin [MSFT]" wrote:
| > | > |
| > | > | > Hi,
| > | > | >
| > | > | > It may be related to the message format or the Word Email
Editor.
| > Check
| > | > the
| > | > | > following points to narrow down and resolve the issue.
| > | > | >
| > | > | > #1 Make sure that the message format is not Plain Text
| > | > | > ================
| > | > | > In Outlook 2003, click the Tools menu > Options > in the Mail
| > Format
| > | > tab,
| > | > | > choose HTML or Rich Text as the message format, Word is the
email
| > | > editor >
| > | > | > click OK.
| > | > | >
| > | > | > Test the issue. Also check if you can copy pictures into the
email
| > | > message.
| > | > | >
| > | > | > #2 copy the chart into Word to see if it works
| > | > | > ================
| > | > | > Open Word 2003 and Excel 2003.
| > | > | > Create a test Chart in Excel 2003. Copy it into the Word
document.
| > Are
| > | > you
| > | > | > able to copy/paste it? If not, there is something wrong with
the
| > Word
| > | > 2003.
| > | > | > Let me know and we need to continue narrow it.
| > | > | >
| > | > | > #3 Insert the Office 2003 installation CD and choose Detect and
| > Repair
| > | > to
| > | > | > repair the Office installation.
| > | > | >
| > | > | > If anything is unclear or if you have any other concerns,
please
| > don't
| > | > | > hesitate to contact me.
| > | > | >
| > | > | > Happy weekend!
| > | > | >
| > | > | > Emily Lin
| > | > | >
| > | > | > Microsoft Online Partner Support
| > | > | > Get Secure! -
www.microsoft.com/security
| > | > | > ====================================================
| > | > | > When responding to posts, please "Reply to Group" via your
| > newsreader
| > | > so
| > | > | > that others may learn and benefit from your issue.
| > | > | > ====================================================
| > | > | > This posting is provided "AS IS" with no warranties, and
confers no
| > | > rights.
| > | > | >
| > | > | >
| > | > | >
| > | > | > --------------------
| > | > | > | Thread-Topic: unable to paste Excel 2003 chart into Outlook
2003
| > | > | > | thread-index: AcfakKdTDyTYjzVRSVGK+D+LIz4DGQ==
| > | > | > | X-WBNR-Posting-Host: 207.46.19.197
| > | > | > | From: =?Utf-8?B?RmF0IEZyb2c=?= <
[email protected]>
| > | > | > | Subject: unable to paste Excel 2003 chart into Outlook 2003
| > | > | > | Date: Thu, 9 Aug 2007 07:22:02 -0700
| > | > | > | Lines: 13
| > | > | > | Message-ID:
<
[email protected]>
| > | > | > | MIME-Version: 1.0
| > | > | > | Content-Type: text/plain;
| > | > | > | charset="Utf-8"
| > | > | > | Content-Transfer-Encoding: 7bit
| > | > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | > | Content-Class: urn:content-classes:message
| > | > | > | Importance: normal
| > | > | > | Priority: normal
| > | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| > | > | > | Newsgroups: microsoft.public.outlook.general
| > | > | > | Path: TK2MSFTNGHUB02.phx.gbl
| > | > | > | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.outlook.general:63346
| > | > | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | > | > | X-Tomcat-NG: microsoft.public.outlook.general
| > | > | > |
| > | > | > | (This has been posted on two "excel" groups for two days with
no
| > | > | > response.
| > | > | > | Maybe it's an uncommon issue.)
| > | > | > |
| > | > | > | I have a user who's unable to paste an Excel 2003 chart into
| > Outlook
| > | > 2003
| > | > | > | email message. In Outlook options, the checkbox is selected
for
| > "Use
| > | > | > | Microsoft Office Word 2003 to edit e-mail messages".
| > | > | > |
| > | > | > | When I tested this on my own computer running the same
version of
| > | > Office,
| > | > | > if
| > | > | > | the box is check, I have no problem pasting; if this box is
| > cleared, I
| > | > | > | cannot paste. But on his computer, it doesn't work regardless.
| > | > | > |
| > | > | > | Thanks and regards,
| > | > | > | TL
|
