Unable to open saved e-mails

[John]

Hi. Over time I have saved e-mails to various files to keep an historical
record of some transactions. I used to be able to click on them (they show
up with an envelope icon in front) and they would open. I don't know what I
have done to change it, or if it is a function of an update but I can no
longer open them. When I click on them, the Box on the bottom of my screen
that shows the outlook program is open will flash a few times but the e-mail
doesn't open. Any ideas? Thanks.
John

 

[Milly Staples [MVP - Outlook]]

Using Google Desktop Search? If yes, then either uninstall it or disable its indexing of Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, John asked:

| Hi. Over time I have saved e-mails to various files to keep an
| historical record of some transactions. I used to be able to click
| on them (they show up with an envelope icon in front) and they would
| open. I don't know what I have done to change it, or if it is a
| function of an update but I can no longer open them. When I click on
| them, the Box on the bottom of my screen that shows the outlook
| program is open will flash a few times but the e-mail doesn't open.
| Any ideas? Thanks.
| John

 

[John]

Thanks very much! I uninstalled Google Desktop and now it works fine again.
John