Unable to open Outlook2003. Error: MAPI unable loading msncon.dll

[Guest]

I am trying to set up Outlook 2003 on home computer but keep getting the
following message when trying to open application.
MAPI was unable to load the information service msncon.dll.
Since I am not open to open, I cannot get to the help feature.
Please advise

 

[Milly Staples [MVP - Outlook]]

Have you downloaded the latest MSN Connector from their site? Or, if not
using it, have you uninstalled it? Try opening Outlook in Safe mode
(start->run->outlook.exe /safe) and go into the Advanced options and uncheck
it from add-in manager or COM add-ins.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Sterre asked:

| I am trying to set up Outlook 2003 on home computer but keep getting
| the following message when trying to open application.
| MAPI was unable to load the information service msncon.dll.
| Since I am not open to open, I cannot get to the help feature.
| Please advise