Unable to open folders in Start > Programs

[Guest]

When I click on Start > Programs > right-click Accessories or any other
folder > Open or Explore, Windows Explorer is not opening. Right click on
Programs under Start menu open/explore correctly, but I am unable to open any
folder using Open/Explore. They are just there, doing nothing.

Can anybody help?

 

[Ramesh, MS-MVP]

Hi Mo,

This might be a shell extension related problem. Follow "Method 2" in the
following article.

http://windowsxp.mvps.org/slowrightclick.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When I click on Start > Programs > right-click Accessories or any other
folder > Open or Explore, Windows Explorer is not opening. Right click on
Programs under Start menu open/explore correctly, but I am unable to open
any
folder using Open/Explore. They are just there, doing nothing.

Can anybody help?

 

[Guest]

Ramesh,
Thanks so much for your help. Actually, I have seen that website and your
others posts. I downloaded it but didn't quite knew how to use it. I finally
found the culprit. It was a "Copy Path" context menu item by some
third-party. Once I disabled it, everything worked fine.

Thanks again.

 

[Ramesh, MS-MVP]

You're welcome, Mo.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Ramesh,
Thanks so much for your help. Actually, I have seen that website and your
others posts. I downloaded it but didn't quite knew how to use it. I finally
found the culprit. It was a "Copy Path" context menu item by some
third-party. Once I disabled it, everything worked fine.

Thanks again.