Unable to open default e-mail folders - Outlook shuts down

[Guest]

Attempted to move Outlook 2000 to new computer w/Outlook 2003. Reversed
computer designations. Transferred Outlook 2003 info to old computer. Now I
can't open Outlook on old computer - get message .......Outlook.pst is not
compatible with this version of the Personal Folders information service.
Contact your Administrator. Then Outlook shuts down. Can't access help
dropdown. How do I get my Outlook files tranferred to my new computer?

 

[Milly Staples [MVP - Outlook]]

Outlook 2003 .pst format is not compatible with prior versions. Create a
97-2002 version .pst file in Outlook 2003 and then move that to your other
computer and open it in Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Oldtimer asked:

| Attempted to move Outlook 2000 to new computer w/Outlook 2003.
| Reversed computer designations. Transferred Outlook 2003 info to old
| computer. Now I can't open Outlook on old computer - get message
| .......Outlook.pst is not compatible with this version of the
| Personal Folders information service. Contact your Administrator.
| Then Outlook shuts down. Can't access help dropdown. How do I get my
| Outlook files tranferred to my new computer?

 

[Guest]

Sounds great if I can figure out how to do it!
Thanx,
Oldtimer

 

[Guest]

There is still hope. I found the "Use an Outlook 2003.pst with earlier
versions of Outlook" directions in my Help file. Looks intimidating but here
goes.
Thanx again,
Oldtimer

Sounds great if I can figure out how to do it!
Thanx,
Oldtimer

Outlook 2003 .pst format is not compatible with prior versions. Create a
97-2002 version .pst file in Outlook 2003 and then move that to your other
computer and open it in Outlook.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Oldtimer asked:

| Attempted to move Outlook 2000 to new computer w/Outlook 2003.
| Reversed computer designations. Transferred Outlook 2003 info to old
| computer. Now I can't open Outlook on old computer - get message
| .......Outlook.pst is not compatible with this version of the
| Personal Folders information service. Contact your Administrator.
| Then Outlook shuts down. Can't access help dropdown. How do I get my
| Outlook files tranferred to my new computer?