unable to logon as administrator

[Ralph Knight]

Hello,

I started having the strangest problem lately.
The last couple of programs I installed ( games actually -
Medal of Honor Breakthrough and Call of Duty) will not
even load or attempt to start. Instead I get an error
message of "Access Denied - Please login with
administrator privileges and try again".

This is a single user computer and I believe I am the
computer administrator. However I have also tried to log
on as "Administrator" (with the appropriate password) and
get another error message that says "Logon Message -
Unable to log you on because of an account restriction".

I have tried changing administrator passwords
from the DOS window, using the command
" net user administrator newpassword". This command
completes successfully but does not help my problem.

The computer is a 1 year old Dell Dimension 8200, P4
cpu @ 2.53 MHZ, 1 Gig RAM, 120 GB HD, etc, operating
system is Windows XP Home edition. It is networked
(hardwired with cable) with an older Dell XPS B800r
through a Linksys 4 port wireless router.

The only other problem I have had recently is that the
last 3 "critical updates" for windows will not install.
They downloaded to my computer OK, but I get an error
message that the "..install failed.try again". I have
tried again with same results. I don't know if this
problem is related to the game not running problem, but I
am getting suspicious.

I have searched the knowledge data base and the Dell
database and the game makers database but cannot find any
help for this problem. I think something in the
operating system (registry??) may be corrupted. I hope
you can help with this problem.

Thanks,

Ralph Knight

(e-mail address removed)

 

[John]

-----Original Message-----
Hello,

I started having the strangest problem lately.
The last couple of programs I installed ( games actually -
Medal of Honor Breakthrough and Call of Duty) will not
even load or attempt to start. Instead I get an error
message of "Access Denied - Please login with
administrator privileges and try again".

This is a single user computer and I believe I am the
computer administrator. However I have also tried to log
on as "Administrator" (with the appropriate password) and
get another error message that says "Logon Message -
Unable to log you on because of an account restriction".

I have tried changing administrator passwords
from the DOS window, using the command
" net user administrator newpassword". This command
completes successfully but does not help my problem.

The computer is a 1 year old Dell Dimension 8200, P4
cpu @ 2.53 MHZ, 1 Gig RAM, 120 GB HD, etc, operating
system is Windows XP Home edition. It is networked
(hardwired with cable) with an older Dell XPS B800r
through a Linksys 4 port wireless router.

The only other problem I have had recently is that the
last 3 "critical updates" for windows will not install.
They downloaded to my computer OK, but I get an error
message that the "..install failed.try again". I have
tried again with same results. I don't know if this
problem is related to the game not running problem, but I
am getting suspicious.

I have searched the knowledge data base and the Dell
database and the game makers database but cannot find any
help for this problem. I think something in the
operating system (registry??) may be corrupted. I hope
you can help with this problem.

Thanks,

Ralph Knight

(e-mail address removed)


.
Ralph,

I had a similar problem six months ago on a Dell Inspiron
8100 running WinXP Pro. Turned out to be a corrupted
profile. Resolution (with LOTS of paid MS Tech Support)
was to create a new Administrator account, save all
profile-dependent info to the desktop, delete the old
profile and, henceforth, log on as the "new" me. Be
careful: Anything restricted to the "old" (like
encrypted files) will be inaccessible to the "new.

I am a novice, so please take with a grain of salt.

Good luck.

John

 

[kram1024]

another note, you can also accidentally lock yourself out of the old folder,
if it has protected data. the remedy for that is to boot in safe mode, and
to access another administrator account. then go to the properties for the
denied folder or file and take ownership of it.