Unable to install KB938194 or KB938979 due to 0x80004002 error

[Guest]

Hi Guys/Gals

When I try to install either of the two enhancement packs, I get the error
below. Any ideas gratefully received.

David

---------------------------
Windows Update Standalone Installer
---------------------------
Installer encountered an error: 0x80004002



No such interface supported

 

[Spirit]

http://support.microsoft.com/kb/933595/en-us

That was all I could find.

 

[Guest]

You are lucky. My system works perfectly but I always want more power. I read
the KB articles and my system wasn't affected with any of the issues. I saw
the improved memory management and went for it. My system slowed down
considerably. IE was dragging, Outlook was sluggish, moving around in the
file system in Explorer was slow. I wasted my time D/Ling them, installing
them, un-installing them, restoring my system and cleaning it back up. I had
a gut feeling to leave those updates alone until, OR IF, they push them in
the updates. I didn' have a single symptom listed in the LB article and was
just going for performance and ended decreasing instead of improving my
systems performance.

Good luck. May the bytes favor you!

Sam

 

[Darrell Gorter[MSFT]]

Hello,
What is in the %windir%\windowsupdate.log file?

Has the machine been rebooted?

Also what is the output of
filever /v %windir%\system32\wu*

Filever.exe was a tool included with previous operating system in the
support tools folder.

Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
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|> Thread-Topic: Unable to install KB938194 or KB938979 due to 0x80004002
error
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|> From: =?Utf-8?B?Q0tvbmU=?= <[email protected]>
|> Subject: Unable to install KB938194 or KB938979 due to 0x80004002 error
|> Date: Fri, 10 Aug 2007 11:44:02 -0700
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|> Hi Guys/Gals
|>
|> When I try to install either of the two enhancement packs, I get the
error
|> below. Any ideas gratefully received.
|>
|> David
|>
|> ---------------------------
|> Windows Update Standalone Installer
|> ---------------------------
|> Installer encountered an error: 0x80004002
|>
|>
|>
|> No such interface supported
|>
|>
|> ---------------------------
|> OK
|> ---------------------------
|>
|>