Lindsay said:
I have been attacked by the trojan CIA.Door and my PC is controlled by the
trojan. I want to format my hard disk and re-install windows xp. But I
cannot
format the disk. I have tried by the command prompt also, but no result.
Please help me to format it.
If you want to go ahead with a clean install ensure that your machine can
boot from the CD, you can do this by going into the BIOS settings of your
computer and setting the boot sequence to something like
Floppy
CD-Rom
HDD
Network
Then once you've saved these settings and rebooted your machine with the XP
disc in the drive you'll be able to boot from that disk and install a clean
copy of windows. Make sure you have your serial number handy too your going
to need it during install.
Bear in mind that this will be an unpatched version of windows so it is
common sense to ensure your behind a good hardware firewall when you
reconnect to the internet or that your windows firewall is enabled then
update via windows update before doing anything else and reinstall your AV
software and make sure its definitions are up to date.
Sean