unable to delete user account

[maria]

hi
i am having trouble deleting a user account from windows xp the program just
stops responding as soon as i hit the delete button.
I am also having problems with scandisk running everytime i turn on my pc
and being unable to finnish in step 2/3
I have tried a virus scan and the windows live registry checker all to no help
another thing i have noticed about the user account in question is that i am
unable to access the recycle bin
all other accounts on same comp appear to be fine, do i need to format the
hardrive and if i do will it help.
any idea's because i am pulling my hair out here
thanks in advance
maria

 

[Shenan Stanley]

i am having trouble deleting a user account from windows xp the
program just stops responding as soon as i hit the delete button.
I am also having problems with scandisk running everytime i turn on
my pc
and being unable to finnish in step 2/3
I have tried a virus scan and the windows live registry checker all
to no help another thing i have noticed about the user account in
question is that i am unable to access the recycle bin
all other accounts on same comp appear to be fine, do i need to
format the hardrive and if i do will it help.
any idea's because i am pulling my hair out here

Have you downloaded and utilized the hard disk drive manufacturers' disk
diagnostics to ensure the drive is okay?

Is this user account taking up a great deal of hard disk drive space? Can
you create a new account in its place and just copy/move what you need off
the old account (if you need the account at all)?

 

[maria]

i have now managed to delete the account by accessing the user accounts via
start>run>control userpasswords2
deleting the account this way rather than using the control panel link
worked fine
which i typically managed to find in another post after posting this one
still not sorted the chk dsk yet but will run it a few more times to see if
this helps
thanks for the reply
maria