Unable to delete a file

[Mark]

i have xp pro and a file called ctrlpan.dll in the windows/system32 folder
which norton antivirus says is a trojan
called trojan.startup it will not clean or delete the file and i can not
delete the file manually even by changing the securtiy
setting of the file.
anybody any ideas on how to get rid as there is a permanent warning on the
screen from nortons antivirus

 

[Carey Frisch [MVP]]

Delete A File That Is Seemingly "Undeletable"
http://www.theeldergeek.com/delete_undeletable_file.htm

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

---------------------------------------------------------------------------------------


| i have xp pro and a file called ctrlpan.dll in the windows/system32 folder
| which norton antivirus says is a trojan
| called trojan.startup it will not clean or delete the file and i can not
| delete the file manually even by changing the securtiy
| setting of the file.
| anybody any ideas on how to get rid as there is a permanent warning on the
| screen from nortons antivirus

 

[Guest]

I have the exact same problem. Tried the instructions in the link; didn't work. Can't delete in safe mode, can't access the C drive from an MS DOS boot floppy. Can I edit the registry to eliminate the path to this trojan? Any suggestions??

 

[Guest]

Regedit didn't help either. Had to take the disk out and put it in another XP computer as the secondary drive. Then I was able to delete the offending file