Unable to custom page size.

[DougMcP]

I Have a new Vista OS computer with Word 2007, and a newly installed Epson
LX300+ impact printer for our business forms. I am able to print letter size
documents form multiple programs(notepad, wordpad and Word). I'm unable to
change the size eventhough I'm using custom page size and Word is displaying
the page changes. I went through Epson Phone Support checking all of my
printers choices and finally tried to add a new page size by way of
ControlPanel = Printers = Properties = custom Page. None of my document
programs see this change or all of the page sizes I see availiable in
properties when I go through Printage Setup:Advance. Epson Support said its
the OS not letting Document Program see new page size and to bring up with
Microsoft. Any Suggestions.

thanks DougMcP

 

[Alan Morris [MSFT]]

The Form sizes must fit within the dimensions defined in Custom of the GPD
for the printer. Add form sizes starting with something smaller than letter
but bigger that what you are currently attempting to define. The sizes that
are allowable by the GPD will be displayed.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

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