Unable to clean your local free/busy information

Discussion in 'Microsoft Outlook Calendar' started by Guest, May 5, 2006.

  1. Guest

    Guest Guest

    Hi All,

    Looks as though there are a lot of similar issues here.

    We have 1 user, with some delegates set up giving editor access to his email
    and calendar.

    Whenever a delegate opens his calendar, and tries to book a meeting or edit
    an existing meeting they are presented with the message:

    The item may not have been deleted correctly. If someone sent you the item,
    that person's copy of the item may not be updated. Unable to open the
    free/busy information.

    Have run outlook.exe /cleanfreebusy on both PCs (the delegator and the
    delegatee). On the delegators PC you get the message:

    Unable to clean your local free/busy information

    Have tried decreasing the update time in free/busy options.

    Have tried creating a new outlook profile for the delegator, you still get
    the message above. Have tried logging the delegator onto another PC and
    running the /cleanfreebusy switch with no change (i.e. the same error
    message).

    I don't suppose anyone has this one licked yet?

    Thanks in advance!!!

    Peter
     
    Guest, May 5, 2006
    #1
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  2. Are the same versions of Outlook accessing the mailbox of the user with the
    problem?

    --
    Milly Staples [MVP - Outlook]

    Post all replies to the group to keep the discussion intact. All
    unsolicited mail sent to my personal account will be deleted without
    reading.

    After furious head scratching, Peter asked:

    | Hi All,
    |
    | Looks as though there are a lot of similar issues here.
    |
    | We have 1 user, with some delegates set up giving editor access to
    | his email and calendar.
    |
    | Whenever a delegate opens his calendar, and tries to book a meeting
    | or edit an existing meeting they are presented with the message:
    |
    | The item may not have been deleted correctly. If someone sent you the
    | item, that person's copy of the item may not be updated. Unable to
    | open the free/busy information.
    |
    | Have run outlook.exe /cleanfreebusy on both PCs (the delegator and the
    | delegatee). On the delegators PC you get the message:
    |
    | Unable to clean your local free/busy information
    |
    | Have tried decreasing the update time in free/busy options.
    |
    | Have tried creating a new outlook profile for the delegator, you
    | still get the message above. Have tried logging the delegator onto
    | another PC and running the /cleanfreebusy switch with no change (i.e.
    | the same error message).
    |
    | I don't suppose anyone has this one licked yet?
    |
    | Thanks in advance!!!
    |
    | Peter
     
    Milly Staples [MVP - Outlook], May 5, 2006
    #2
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  3. Guest

    Guest Guest

    Yes, all Outlook 2003.
     
    Guest, May 6, 2006
    #3
  4. Guest

    Guest Guest

    I have also tried moving the mailbox to a different store on the Exchange
    server with no luck.



     
    Guest, May 15, 2006
    #4
  5. Guest

    Guest

    Removed Patch KB916521, This seems to have worked for us.

    -Tim

     
    , Jun 7, 2006
    #5
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