Unable to add additional shared folders

[Guest]

I have 2 PCs on a home network: XP Pro & XP Home. I have recovered from a
fatal crash on XP Home with a new installation. Data did survive.

XP Home accesses internet via XP Pro and works fine.

2 folders - Shared & user-a - that were previously shared, continue to be
shared. This is true on both computers. Each computer can access two folders
on the other.

I have not been able to share any additional folders, including folders that
were shared prior to the crash.

How should I troubleshoot this?

 

[Steve Winograd [MVP]]

I have 2 PCs on a home network: XP Pro & XP Home. I have recovered from a
fatal crash on XP Home with a new installation. Data did survive.

XP Home accesses internet via XP Pro and works fine.

2 folders - Shared & user-a - that were previously shared, continue to be
shared. This is true on both computers. Each computer can access two folders
on the other.

I have not been able to share any additional folders, including folders that
were shared prior to the crash.

How should I troubleshoot this?

Make sure that the Server service is started and is set to start up
automatically: Start | Run | services.msc

If that doesn't help, look for relevant messages in Event Viewer:
Start | Control Panel | Performance and Maintenance | Administrative
Tools | Event Viewer. For more information, see:

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/?id=308427

If that doesn't help, please reply to this message in the news group
(not by E-mail) with more information to help other people understand
the problem:

1. How are you trying to share additional folders?

2. What exactly happens when you do it?

3. If there's an error message, what does it say?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Guest]

Further information: Since the crash, I have changed the names of each
computer. Gateway became G2001 and Dell became D2004. At this point G2001
does not show up in MSHOME even though I continue to be able to access those
2 shared folders on each computer, from the other. You will see the old
computer name "Gateway" referenced below in the even logs.

Per your suggestions I have collected the following information. The event
viewer logs below are each one instance of events that are reported several
times.

Troubleshooting file sharing 9/5/05

Services>Server: Status Started

Event Viewer Logs:

Event Type: Warning
Event Source: W32Time
Event Category: None
Event ID: 36
Date: 9/5/2005
Time: 1:39:52 AM
User: N/A
Computer: G2001
Description:
The time service has not been able to synchronize the system time for 49152
seconds because none of the time providers has been able to provide a usable
time stamp. The system clock is unsynchronized.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 9/4/2005
Time: 1:17:46 PM
User: N/A
Computer: G2001
Description:
The browser service has failed to retrieve the backup list too many times on
transport \Device\NetBT_Tcpip_{(I REMOVED THIS NUMBER)}. The backup browser
is stopping.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7a 00 00 00 z...

Event Type: Warning
Event Source: Server
Event Category: None
Event ID: 2511
Date: 9/4/2005
Time: 12:00:39 PM
User: N/A
Computer: G2001
Description:
The server service was unable to recreate the share Marie because the
directory C:\Documents and Settings\Marie.GATEWAY no longer exists. Please
run "net share Marie /delete" to delete the share, or recreate the directory
C:\Documents and Settings\Marie.GATEWAY.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: Server
Event Category: None
Event ID: 2511
Date: 9/4/2005
Time: 12:00:39 PM
User: N/A
Computer: G2001
Description:
The server service was unable to recreate the share Carson because the
directory C:\Documents and Settings\Carson.GATEWAY no longer exists. Please
run "net share Carson /delete" to delete the share, or recreate the directory
C:\Documents and Settings\Carson.GATEWAY.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: Server
Event Category: None
Event ID: 2511
Date: 9/4/2005
Time: 12:00:39 PM
User: N/A
Computer: G2001
Description:
The server service was unable to recreate the share Ann.GATEWAY because the
directory C:\Documents and Settings\Ann.GATEWAY no longer exists. Please run
"net share Ann.GATEWAY /delete" to delete the share, or recreate the
directory C:\Documents and Settings\Ann.GATEWAY.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1003
Date: 8/31/2005
Time: 5:21:08 PM
User: N/A
Computer: G2001
Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address (I REMOVED THIS
NUMBER). The following error occurred:
The semaphore timeout period has expired. . Your computer will continue to
try and obtain an address on its own from the network address (DHCP) server.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 79 00 00 00 y...

Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1007
Date: 8/30/2005
Time: 10:27:43 PM
User: N/A
Computer: G2001
Description:
Your computer has automatically configured the IP address for the Network
Card with network address (I REMOVED THIS NUMBER). The IP address being used
is (I REMOVED THIS NUMBER).

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 ....

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 8/30/2005
Time: 4:34:33 PM
User: N/A
Computer: G2001
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: MRxSmb
Event Category: None
Event ID: 8003
Date: 8/30/2005
Time: 7:00:00 AM
User: N/A
Computer: G2001
Description:
The master browser has received a server announcement from the computer
D2004 that believes that it is the master browser for the domain on transport
NetBT_Tcpip_{(I REMOVED THIS NUMBER). The master browser is stopping or an
election is being forced.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 03 00 4e 00 ......N.
0008: 00 00 00 00 43 1f 00 c0 ....C..À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Event Type: Warning
Event Source: Tcpip
Event Category: None
Event ID: 4226
Date: 8/29/2005
Time: 6:55:53 PM
User: N/A
Computer: G2001
Description:
TCP/IP has reached the security limit imposed on the number of concurrent
TCP connect attempts.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 01 00 54 00 ......T.
0008: 00 00 00 00 82 10 00 80 ....‚..€
0010: 01 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

 

[Guest]

Error message received:

\\D2004\greg's documents is not accessible.
You might not have permission to use this network resource.
Contact the administrator of this server to find out if you have access
permissions.

Access is denied.

 

[Steve Winograd [MVP]]

Further information: Since the crash, I have changed the names of each
computer. Gateway became G2001 and Dell became D2004. At this point G2001
does not show up in MSHOME even though I continue to be able to access those
2 shared folders on each computer, from the other. You will see the old
computer name "Gateway" referenced below in the even logs.

Per your suggestions I have collected the following information. The event
viewer logs below are each one instance of events that are reported several
times.

Troubleshooting file sharing 9/5/05

Services>Server: Status Started

Event Viewer Logs:

Event Type: Warning
Event Source: W32Time
Event Category: None
Event ID: 36
Date: 9/5/2005
Time: 1:39:52 AM
User: N/A
Computer: G2001
Description:
The time service has not been able to synchronize the system time for 49152
seconds because none of the time providers has been able to provide a usable
time stamp. The system clock is unsynchronized.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 9/4/2005
Time: 1:17:46 PM
User: N/A
Computer: G2001
Description:
The browser service has failed to retrieve the backup list too many times on
transport \Device\NetBT_Tcpip_{(I REMOVED THIS NUMBER)}. The backup browser
is stopping.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7a 00 00 00 z...

Event Type: Warning
Event Source: Server
Event Category: None
Event ID: 2511
Date: 9/4/2005
Time: 12:00:39 PM
User: N/A
Computer: G2001
Description:
The server service was unable to recreate the share Marie because the
directory C:\Documents and Settings\Marie.GATEWAY no longer exists. Please
run "net share Marie /delete" to delete the share, or recreate the directory
C:\Documents and Settings\Marie.GATEWAY.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: Server
Event Category: None
Event ID: 2511
Date: 9/4/2005
Time: 12:00:39 PM
User: N/A
Computer: G2001
Description:
The server service was unable to recreate the share Carson because the
directory C:\Documents and Settings\Carson.GATEWAY no longer exists. Please
run "net share Carson /delete" to delete the share, or recreate the directory
C:\Documents and Settings\Carson.GATEWAY.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: Server
Event Category: None
Event ID: 2511
Date: 9/4/2005
Time: 12:00:39 PM
User: N/A
Computer: G2001
Description:
The server service was unable to recreate the share Ann.GATEWAY because the
directory C:\Documents and Settings\Ann.GATEWAY no longer exists. Please run
"net share Ann.GATEWAY /delete" to delete the share, or recreate the
directory C:\Documents and Settings\Ann.GATEWAY.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1003
Date: 8/31/2005
Time: 5:21:08 PM
User: N/A
Computer: G2001
Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address (I REMOVED THIS
NUMBER). The following error occurred:
The semaphore timeout period has expired. . Your computer will continue to
try and obtain an address on its own from the network address (DHCP) server.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 79 00 00 00 y...

Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1007
Date: 8/30/2005
Time: 10:27:43 PM
User: N/A
Computer: G2001
Description:
Your computer has automatically configured the IP address for the Network
Card with network address (I REMOVED THIS NUMBER). The IP address being used
is (I REMOVED THIS NUMBER).

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 ....

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 8/30/2005
Time: 4:34:33 PM
User: N/A
Computer: G2001
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: MRxSmb
Event Category: None
Event ID: 8003
Date: 8/30/2005
Time: 7:00:00 AM
User: N/A
Computer: G2001
Description:
The master browser has received a server announcement from the computer
D2004 that believes that it is the master browser for the domain on transport
NetBT_Tcpip_{(I REMOVED THIS NUMBER). The master browser is stopping or an
election is being forced.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 03 00 4e 00 ......N.
0008: 00 00 00 00 43 1f 00 c0 ....C..À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Event Type: Warning
Event Source: Tcpip
Event Category: None
Event ID: 4226
Date: 8/29/2005
Time: 6:55:53 PM
User: N/A
Computer: G2001
Description:
TCP/IP has reached the security limit imposed on the number of concurrent
TCP connect attempts.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 01 00 54 00 ......T.
0008: 00 00 00 00 82 10 00 80 ....?..?
0010: 01 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Since you've changed computer names, I recommend starting over with
file sharing. On each computer:

1. Un-share all disks and folders. For a list of all shared disks and
folders, type "compmgmt.msc" in the Start | Run box, click Shared
Folders, and click Shares. Ignore any with "$" at the end of their
names.

2. Open My Network Places and delete everything in that folder.

3. Re-share the desired disks and folders.

4. Create desired shortcuts in My Network Places.

To access the other computer even if it doesn't appear in My Network
Places, type its name in the Start | Run box in this format:

\\computer
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com