unable to access task manager

[pam]

when I hit control-alt-delete and then click on Task
Manager, the Task Manager window shows briefly and then
disappears. Thus I am unable to monitor or control any
running tasks or processes. Anybody have any idea why this
might have happened or what I can do to fix it?

 

[Bruce Chambers]

Greetings --

The behavior you describe, which also often applies to
Regedit.exe, is typical behavior of more than one virus/worm, the
three below being the most common:

W32.Klez
http://securityresponse.symantec.com/avcenter/venc/data/[email protected]

W32.Yaha
http://securityresponse.symantec.com/avcenter/venc/data/[email protected]

W32.Spybot.Worm
http://securityresponse.symantec.com/avcenter/venc/data/w32.spybot.worm.html


Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH

 

[Pam]

Bruce,

You were exactly on target. I tried running Regedit.exe
and it was similarly affected. I then scanned my system
with the online Panda ActiveScan and it found the Spybot
worm and cleaned it and now Task Manager and Regedit are
working again. I don't know why my AVG software, which I
had just used to clean the MyDoom worm, didn't find it,
but it seems that one needs to use multiple tools these
days.

Thanks much,
Pam