Unable to access "Internet Options" from Tools drop down menu

[Edmund]

When I try to open the Internet options window I get the
following message. "Restriction: This operation has been
cancelled due to restrictions in effect on this computer.
Please contact your system administrator." I am the
system administrator, and I am signed on as such. Can
someone tell me why this is happening to me. This
started happening about a week ago, up 'til then I had no
trouble accessing that function. I also have the
Download.Trojan virus, Norton has quarantined it, and I
am trying to rid my pc of it.

 

[Alan Edwards]

Use Regedit.exe and search for NoBrowserOptions and remove it.
It is most likely to be here (but not necessarily)
HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\Restrictions
If you are unfamiliar with Regedit, then ensure you know how to
restore your Registry in case of error and it is a good to export any
key before deleting.

Check the startup (Start-Run-MSCONFIG-Startup tab) for any unknown
items if it is reset on reboot.

You might try this snippet from Mike Burgess first if you use SpyBot:
'Did you by chance run SpyBot's Immunize feature?
If so, you can unlock by unchecking the option to "Protect IE Control
Panel" '

....Alan

 

[Edmund]

-----Original Message-----
Use Regedit.exe and search for NoBrowserOptions and remove it.
It is most likely to be here (but not necessarily)
HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\Restrictions
If you are unfamiliar with Regedit, then ensure you know how to
restore your Registry in case of error and it is a good to export any
key before deleting.

Check the startup (Start-Run-MSCONFIG-Startup tab) for any unknown
items if it is reset on reboot.

You might try this snippet from Mike Burgess first if you use SpyBot:
'Did you by chance run SpyBot's Immunize feature?
If so, you can unlock by unchecking the option to "Protect IE Control
Panel" '

....Alan

microsoft.public.windows.inetexplorer.ie6.browser, "Edmund
"

.
Thanks for your help Spybot was causing the problem and

it has been resolved, Thanks.

 

[Willie]

Did you ever get an answer on this problem? I have had
the exact same thing happen, sans the Norton quarantine
(but I do use Norton Internet Security 2002). If you have
an answer, please email me at (e-mail address removed).
Thanks in advance for your help.

 

[Mike Burgess]

Willie,
Did you by chance run SpyBot's Immunize feature?
"Lock IE control panel against opening from within IE (current user)"
http://spybot.safer-networking.de/index.php?lang=en&page=knowledgebase/faq/faq024
[if the above doesn't apply]
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Includes: Remove the Administrator message in Internet Options
[more info]
Clicking "Internet Options" on the Tools Menu Returns Error Message
http://support.microsoft.com/?kbid=216583
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 02-18-04]
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