Why doesn't Help and Support work?
http://www.kellys-korner-xp.com/top10faqs.htm
[Courtesy of MS-MVP Kelly Theriot]
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Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx
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| Have recently installed XP Pro and cannot access Help & Support & Program
| Compatibilty Wizard. Have tried reinstalling XP Pro but same problem occurs.
| When selecting Help & Support, hour glass appears for a moment and then
| nothing.
| I'm a newcomer to XP so any help would be appreciated.
Accessed Kellys Corner which was interesting. After some digging, I've found that the winhlp files in Windows System32 are unexpanded (exe. is only 8kb whereas the expanded filed is 260kb) could this be the problem and if so how can I replace the file? I've looked for \%SYSTEMROOT% IN CMD but cant locate. This could also be the problem with the program compatibility program which wont run as well. Getting a bit out of my depth here so any further help would be greatly appreciated. Roy
