Unable to access Help and Support

[John Maguire]

When I click on the start menu, and then Help and Support icon nothing
happens.
Is there any way I can restore this function? System Restore is not an
option.
Also is there a way that I can inform Windows to shut down automatically?
I have to hold in my power button for about 3 seconds now, when informed
that it is safe to shut down.

 

[Rock]

When I click on the start menu, and then Help and Support icon nothing
happens.
Is there any way I can restore this function? System Restore is not an
option.

Why is system restore not an option? It doesn't fix everything, and it can
have problems, but overall it's a good tool to have available.

For the Help and Support problem see this link:
http://www.kellys-korner-xp.com/top10faqs.htm
Why doesn't Help and Support work?

Also is there a way that I can inform Windows to shut down
automatically?
I have to hold in my power button for about 3 seconds now, when informed
that it is safe to shut down.

WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING
http://aumha.org/win5/a/shtdwnxp.htm

Resources to help troubleshoot shutdown problems in Windows XP
http://support.microsoft.com/kb/308029/en-us

 

[Bert Kinney]

Hi John,

Here's another recourse for troubleshooting problems with Help and Support
Center
http://windowsxp.mvps.org/helpctr.htm

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org