Uisng Remote Assistence

[Guest]

I am trying to use the Remote Assistence to connect to my Mother's computer.
Both systems are home networked systems in different locations in the USA.
The problem I have is with reliability of the connection. It seems the
Messenger service causes frequent disconnects, so even when I am successful
in making the Remote Assistence connection I may not last much more then 10
minutes. I have a similar problem with Messenger itself. That is I get
frequest disconnects and have to log back in even though I have not done
anything on my computer to generate a signoff.

Any suggestions appreciated

 

[Galen]

In jhanna9579 <[email protected]> had this to say:

My reply is at the bottom of your sent message:

I am trying to use the Remote Assistence to connect to my Mother's
computer. Both systems are home networked systems in different
locations in the USA. The problem I have is with reliability of the
connection. It seems the Messenger service causes frequent
disconnects, so even when I am successful in making the Remote
Assistence connection I may not last much more then 10 minutes. I
have a similar problem with Messenger itself. That is I get frequest
disconnects and have to log back in even though I have not done
anything on my computer to generate a signoff.

Any suggestions appreciated

The Messenger service? That should be disabled by default in Windows XP SP2?
Perhaps you can/should consider looking into an alternative if you're
looking for stability.

www.realvnc.com has a free version available. Password protection and
uninstallation (or disabling it from startup) is a must for security
reasons.

To disable it (but still keep it) from starting on boot see here:

Pesky Startup Apps:
http://kgiii.info/windows/all/general/startupapps.html

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes