uipopuphidden

[bulldoguk]

hi all im new to this i have probs getting on to my internet pages there very slow or i cannt get on them. iv only had this prob since the once when i went to close down some thing came up saying uipopuphidden trying to close i dont know what it is iv tryed looking for it and cant find it and i dont know how to get rid of it iv tryed scanning with Spybot - Search & Destroy , ccleaner , cwshredder , Trojan Remover , PC Washer , PCguard , RegistryFix and hijack this and none of them can find it or get rid of it so please can some one help me please

 

[Adywebb]

You don't mention any antivirus suite installed...are you by any chance with Telewest/NTL and have NTL Netguard or Freedom AV installed?

 

[bulldoguk]

Telewest with there PCguard

 

[Adywebb]

OK, try disabling PCguard and then shutting down.

 

[bulldoguk]

wow once i disabled PCguard and rebooted evry internet page i want comes on fast so it must be down to the pcguard ???

 

[Adywebb]

Looks that way - I'm assuming the uipopuphidden issue didn't come up this time either?


I would uninstall PCguard and use another free AV suite such as AntiVir

 

[bulldoguk]

iv had a play about with pc guard and all this seems to only happen when i have the identity theft protection on. thanks for all your help m8 nice 1 for that

 

[Adywebb]

Glad its sorted.....although I would still use AntiVir rather than PCguard though