Start|Run|msinfo32.exe
John John said:You're welcome. Dave is helping you with your questions, follow his
advice, you're in good hands while he's helping you.
The questions about antivirus and Windows updates:
Antivirus definitions - consult your AV software vendor. I can't help
you with that because I simply don't know how the software package
applies its definition updates.
The Windows updates and patches. They will almost certainly require a
reboot. Defer them until you can schedule a planed maintenance
shutdown. What you can do is go the the update site and have the
updated engine identify the necessary updates then read up on them and
manually download and save to disk for latter installation the ones you
deem critical. You already know that anything can happen when you apply
updates, including the server not rebooting properly. Take appropriate
precautionary measures before you apply the patches. Make sure you have
a proper backup and restore strategy in case of problems.
John
Dave Patrick said:Make sure the 'Plug and Play' service is started.
Also check Event Viewer for errors. When you view the logged events in Event
Viewer (double-click them in the right-hand pane) in the upper right corner,
third button down is a copy to clipboard, then you can paste in the body of
a reply message.
Please do so for each of the different System Log events (that are a Type:
'Error' or 'Warning') since last boot so we can see all of the event detail.
--
Regards,
Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
:
| Thank you very much, Dave. Your command works. The server is a Windows
| 2000 Server (5.0.2195 SP4), Build 2195. For some reasons, my Device
| Manager shows blank. I am afraid of rebooting the server. I noticed that
| Windows patches are not up-to-date and the antivirus definition is not
| up-to-date either. Do you have any suggestions on how to fix this
problem?
| Thanks.
Dave Patrick said:*** See in-line comments ***
:
| Dave,
|
| Per your request. Thanks.
|
| Event Type: Error
|
| Event Source: Service Control Manager
|
| Event Category: None
|
| Event ID: 7001
|
| Date: 9/14/2006
|
| Time: 10:17:28 AM
|
| User: N/A
|
| Computer: BLUE1
|
| Description:
|
| The Logical Disk Manager service depends on the Plug and Play service
which
| failed to start because of the following error:
|
| The service cannot be started, either because it is disabled or because it
| has no enabled devices associated with it.
*** Make sure the 'Plug and Play' service is set to 'Automatic' and started.
If it doesn't start then post the text of the error you receive when you
try.
| =======================================================
|
| Event Type: Error
|
| Event Source: Server
|
| Event Category: None
|
| Event ID: 2506
|
| Date: 9/14/2006
|
| Time: 10:17:29 AM
|
| User: N/A
|
| Computer: BLUE1
|
| Description:
|
| The value named IRPStackSize in the server's Registry key
| LanmanServer\Parameters was invalid. The value was ignored, and processing
| continued.
*** This article describes a procedure to restore the server service to
auto-tuning status. It includes deleting, among others, the "IRPStackSize"
value. Which is what I usually do in this case.
Server Service Configuration and Tuning
http://support.microsoft.com/default.aspx?scid=kb;[LN];128167
| Data:
|
| 0000: 57 00 00 00 W...
|
| =================================================
|
| Event Type: Error
|
| Event Source: Service Control Manager
|
| Event Category: None
|
| Event ID: 7024
|
| Date: 9/14/2006
|
| Time: 10:17:29 AM
|
| User: N/A
|
| Computer: BLUE1
|
| Description:
|
| The Messenger service terminated with service-specific error 1066
*** Need the rest of this one to TS further. It may go away when you fix the
others.
| ==========================================
| Event Type: Error
|
| Event Source: RemoteAccess
|
| Event Category: None
|
| Event ID: 20106
|
| Date: 9/14/2006
|
| Time: 10:17:37 AM
|
| User: N/A
|
| Computer: BLUE1
|
| Description:
|
| Unable to add the interface Internal with the Router Manager for the IP
| protocol. The following error occurred: The parameter is incorrect.
*** Error Message Cites Event 20106 and "Incorrect Parameter" When You Add
RRAS Routing Interface
http://support.microsoft.com/default.aspx?scid=kb;en-us;308802
|
| Data:
|
| 0000: 57 00 00 00 W...
|
| =============================================
| Event Type: Error
|
| Event Source: Service Control Manager
|
| Event Category: None
|
| Event ID: 7001
|
| Date: 9/14/2006
|
| Time: 10:18:24 AM
|
| User: N/A
|
| Computer: BLUE1
|
| Description:
|
| The Telephony service depends on the Plug and Play service which failed to
| start because of the following error:
|
| The service cannot be started, either because it is disabled or because it
| has no enabled devices associated with it.
*** This one will go away when you start the 'Plug and Play' service
| =================================================
|
| Event Type: Error
|
| Event Source: Service Control Manager
|
| Event Category: None
|
| Event ID: 7024
|
| Date: 9/14/2006
|
| Time: 10:23:52 AM
|
| User: N/A
|
| Computer: BLUE1
|
| Description:
|
| The Messenger service terminated with service-specific error 1066.
*** Need the rest of this one to TS further. It may go away when you fix the
others.
--
Regards,
Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
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