Two Personal Folders

[VNH]

Hi,

I am using Outlook XP. I don't know why but in the Folder List column there
are two instances of Outlook today. They both point to the same Personal
folder.pst. How do I get rid of one of them?

Thanks,

vnh

 

[Megan Kielman]

Right-click one of them and select close.

 

[VNH]

Tried that...the close option is grayed out. Can't close it.

 

[Megan Kielman]

In the control panel double-click the mail applet, click DataFiles and try
to delete it there.

 

[VNH]

Thanks Megan. That works!

In the control panel double-click the mail applet, click DataFiles and try
to delete it there.

 

[John Doe]

I have this same problem. Two copies of Personal Folders in the folder list
in Outlook 2003. However, the close option doesn't work for either of them
and when I go in to the Mail control panel applet it only shows one.

BTW I end up with this mess when after reinstalling everything after a hard
drive crash, I installed Outlook 2003, set it up and then closed it and then
copied my previous Outlook.pst file and the other files in that directory
over the new empty one that Outlook just created. This has worked in the
past but this time I end up with two Personal Folders. What is interesting
is I get a message it shows in both, I delete a message it delete in both.

Any Suggestions?

Jerry

 

[Russ Valentine [MVP-Outlook]]

Now you know why we tell you never to overwrite a PST file. You got off
easy.
Always configure Outlook to use the PST file you want.
You can either create a new profile now and do that, or edit the registry:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
Messaging Subsystem\Profiles\Outlook

Within the Outlook folder, there are a bunch of folders with long
hexadecimal values for names -- those are the ones you need to look in to
see if you can find the ghost .PST names. If you delete one of the keys and
it points to your real .PST file instead of one of the ghosts, it's not the
end of the world -- your data won't be gone. The worst you would have to do
is recreate your Outlook profile.