Personal Folders that won't go away - Please Help


D

dave458581

I have wasted loads of time trying to solve this problem. Using
Outlook 2003 on Windows XP Home Edition.

I have two Personal Folders in my file list that I can't get rid of. I
use a pst file and root folder called Davids Folders. I would like to
get rid of all other folders in the Folder List.

The two Personal Folders are exactly the same. Any changes to one is
replicated in the other. They both belong to the original Outlook.pst
file. I know this because if I remove the Outlook.pst file they both
stop working.

If I go to File > Data File Manager, I can only see one file, which is
the one I have set up called Davids Folders. This is the default mail
delivery file and it is working fine. I have closed all other data
files from this window (inlcuding Personal Folders) and hence would
expect them to have been removed from the folder list in Outlook.

If I Right Click either of the Personal Folders > Close "Personal
Folders". I get "The Operation Failed. An object could not be found."

Any help would be most appreciated.

David.
 
D

DL

You have a corrupt Profile.
Use the mail applet in the control panel to create a new profile, then add
the data file and your accounts to it
 
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R

Russ Valentine [MVP-Outlook]

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L

Lanwench [MVP - Exchange]

In
I have wasted loads of time trying to solve this problem. Using
Outlook 2003 on Windows XP Home Edition.

I have two Personal Folders in my file list that I can't get rid of.
I use a pst file and root folder called Davids Folders. I would like
to get rid of all other folders in the Folder List.

The two Personal Folders are exactly the same. Any changes to one is
replicated in the other. They both belong to the original Outlook.pst
file. I know this because if I remove the Outlook.pst file they both
stop working.

If I go to File > Data File Manager, I can only see one file, which
is the one I have set up called Davids Folders. This is the default
mail delivery file and it is working fine. I have closed all other
data files from this window (inlcuding Personal Folders) and hence
would expect them to have been removed from the folder list in
Outlook.

If I Right Click either of the Personal Folders > Close "Personal
Folders". I get "The Operation Failed. An object could not be
found."

Any help would be most appreciated.

David.
Recreate your Outlook profile from scratch - do not copy an existing
profile. Your current one seems to be corrupt.
 

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