Two Issues

[John181818]

I have two issues with Outlook 2007 if someone cares to help.

First, I have a GMail account and all of a sudden I am not seeing the body
text show up inside of messages that show as downloaded on Outlook. How do I
fix that?

Second, I have migrated over to a new computer and my Outlook now shows two
identical Gmail accounts in the pane with my mail folders. I would like to
eliminate at least one of them and perhaps even both of them and then just
reinstall GMail again. There is nothing that needs to be saved because the
information there is non-critical.

Can anyone point me in the correct direction please?

 

[Brian Tillman [MVP - Outlook]]

I have two issues with Outlook 2007 if someone cares to help.

First, I have a GMail account and all of a sudden I am not seeing the body
text show up inside of messages that show as downloaded on Outlook. How do
I
fix that?

If you scan incoming mail with an antivirus scanner this can happen.
Uninstall your AV program and reinstall it without the mail scanning feature.

Second, I have migrated over to a new computer and my Outlook now shows two
identical Gmail accounts in the pane with my mail folders.

You migrated incorrectly. Click File>Data File Management and remove the
extra PST or, with Outlook closed, use the Mail applet in Control Panel to do
it. If either of those shows only one PST, then you have a corrupt mail
profile and need to create a new one.

 

[John181818]

Thank you Brian, I will check it out.

 

[John181818]

Brian, I just want to add that your response to Part two worked perfectly and
that somehow the problem to Part one solved itself. Did you wave a magic
wand?

Thanks.