TSC not connecting via broadband internet

[Guest]

Win2000 application server.

VPN and TSC connections are working fine with Win XP/2000
PCs from dial-up internet access.

But when attempting from a win XP Pro PC via the BT
broadband internet the TSC connection is coming out with
the error msg

"The client could not connect to the Terminal server. The
server may be too busy. Please try connecting later. "

VPN establishes the connection with the win2000 server.
But could not ping the server from client PC after the VPN
connection.

Looks like the TSC is not able to reach the server via the
VPN.

Any help is appreciated.

Thanks

 

[Matthew Harris [MVP]]

While inside of the VPN,, can you ping the terminal server
or better yet, can you telnet to port 3389 of the terminal
server?

-M

 

[Matthew Harris [MVP]]

Run this command line:

telnet <ip_addres_of_terminal_server> 3389

....this command will attempt to telnet to port 3389 on the
terminal server. This will check if port 3389 is open on
your terminal server. If you can't connect, then most
likely your VPN is blocking the packets.

If you are reusing private addresses, then that may be the
problem. Sorry I can't be more definite about what the
problem is.

-M