TS, Outlook 2003 and safe mode

[Guest]

We're using a W2K server running Terminal Services for about 20 users. 3 of
the users are having the following issue:
When using TS to access Outlook 2003 they receive an error message which
basically tells them that Outlook had a problem the last time it was open,
and they must now startup in "Safe Mode".
We upgraded from Office 2000 to 2003 in March 2005.

There another posted issue similar to this but it involves TS, Outlook 2002,
and a error that loops every other logon:
(Article ID 319517)
http://support.microsoft.com/default.aspx?scid=kb;en-us;319517

Our issues started 3/05 , and began with one user having this issue, and has
now spread to 2 more users. One began experiencing issues 6/05, and latest
began 10/05.

If you know anything, I'd greatly appreciate the help

--macdaddynyc

 

[Vera Noest [MVP]]

KB 319517 applies to Outlook 2003 as well. Only difference is that
in the work-around, the Office sub key name in the registry is 11
in stead of 10.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
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