Trying to get Dr Seuss Kindergarten v 2.3 to run on Windows XP

[Guest]

I installed the software no problems.
But when I ran it the first time it told me
"Seuss_KG has encountered a problem and needs to close. We are sorry for the
inconvenience"

read the mimimum requirements again and it said 256 Colors.
So I right click on the .exe, properties and chose Compatability.
Selected WIndows 95 and 256 Colors.
Got further this time...
But ended up with the same error.

I went back and changed it to WIndows 98 for compatability and got tthe same
error.

The software is called Dr. Seuss Kindergarten v2.3 - Adventure Workshop
Preschool - 1st Grade.

The maker is The Learning Company.

I went to their website and they have it listed that it will run under
WIndows XP but have not been able to get it to work.
I searched for updates of any sorts but could not find any...

Can anyone help...?
Ideally has someone got this particular software to work under Windows XP SP2?

Any help is always much appreciated

 

[Jimmy S.]

Hi plsntn_rules,

Here's some suggestions, first from Broaderbunds
Windows XP Troubleshooting Page:
http://support.learningcompany.com/techtipos.asp?osid=13

Let's try some basic troubleshooting. If the problem still persists
please post back and we'll try some more steps. Good luck!

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using this utility: http://www.mlin.net/StartupCPL.shtml
or this method: http://www.pacs-portal.co.uk/startup_content.php

You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php

2. Run a virus scan at: http://housecall.antivirus.com and then
install MS AntiSpyware from: www.microsoft.com/spyware to
remove any Spyware or Adware which could clog up your PC.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com Some games
require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________


plsntn_rules Wrote:
=================
| I installed the software no problems.
| But when I ran it the first time it told me
| "Seuss_KG has encountered a problem and needs to close. We are sorry for the
| inconvenience"
|
| read the mimimum requirements again and it said 256 Colors.
| So I right click on the .exe, properties and chose Compatability.
| Selected WIndows 95 and 256 Colors.
| Got further this time...
| But ended up with the same error.
|
| I went back and changed it to WIndows 98 for compatability and got tthe same
| error.
|
| The software is called Dr. Seuss Kindergarten v2.3 - Adventure Workshop
| Preschool - 1st Grade.
|
| The maker is The Learning Company.
|
| I went to their website and they have it listed that it will run under
| WIndows XP but have not been able to get it to work.
| I searched for updates of any sorts but could not find any...
|
| Can anyone help...?
| Ideally has someone got this particular software to work under Windows XP SP2?
|
| Any help is always much appreciated