troubleshooting vista STOP ERROR or BLUE SCREEN


C

clara

My computer keeps shutting down unexpectedly and restards after that. The
problem is called stop error or blue screen. IN the Event viewer the problem
is referred to as a fault bucket 0xD1_yk60x86+26db0, type0. The system
computers details are the following:

OS Name Microsoft® Windows Vista™ Business
Version 6.0.6000 Build 6000
OS Manufacturer Microsoft Corporation
System Manufacturer Sony Corporation
System Model VGN-FZ19VN
System Type X86-based PC
Processor Intel(R) Core(TM)2 Duo CPU T7100 @ 1.80GHz, 1801 Mhz, 2
Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies LTD R0050J7, 18.04.2007
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale Romania
Hardware Abstraction Layer Version = "6.0.6000.16386"
Time Zone GMT Standard Time
Total Physical Memory 2.037,81 MB
Available Physical Memory 1,16 GB
Total Virtual Memory 4,19 GB
Available Virtual Memory 3,16 GB
Page File Space 2,28 GB
Page File C:\pagefile.sys

Is there anyone who might have any ideea how can I troubleshoot this problem?

Thanks.
 
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P

Pavel A.

The culprit probably is the driver of your ethernet controller
(Marvel Yukon, the driver is yk60x86.sys).
Call your help desk, or the Sony store where this
computer was sold; they will advice how to proceed.
Also you can try to find a more updated driver on Sony or Marvel web sites.

--pa
 
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