Troubleshooting DirectX 3D Acceleration

G

Guest

I have had problems with The Sims and games I've downloaded opening and then not responding. I did a little hunting and ended up running the DirectX diagnostic program.

When I run the Direct 3D Acceleration diagnostic, it stops and gives me an error message that informs me that I cancelled the test by pressing a key. I had done no such thing. I've even gone so far as to disconnect the keyboard from the CPU and I still get the same message. What intrigued me was the way the diagnostic program reacts is exactly the way the games react when they go non-responsive.

Last time I went through this, I downloaded an update of DirectX. That enabled my games to run for a week or so. Now, I'm back to opening the program and it not responding. I doubt downloading another update of DirectX will work. I do not know if the update of DirectX fixed the hinky thing with my keyboard because I did not try to run the diagnostic program after I installed the update. (I could play with my Sims - that's all I cared about!) Everything else in DirectX appears to be okay.

I have not yet done as Microsoft advises and shut down my anti-virus program prior to running a game. If I have to, I will, but I will grumble about it. I'm not sure that would fix a problem with DirectX thinking I'm pressing keys, anyway.

Any help y'all can lend will be greatly appreciated.
 
J

Jimmy S.

Hi Hillslug,

Disable your antivirus program before starting the game as
was suggested. It's the next logical step to troubleshoot this.

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com


Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

|I have had problems with The Sims and games I've downloaded opening and then not responding. I did a little hunting and ended up
running the DirectX diagnostic program.
|
| When I run the Direct 3D Acceleration diagnostic, it stops and gives me an error message that informs me that I cancelled the test
by pressing a key. I had done no such thing. I've even gone so far as to disconnect the keyboard from the CPU and I still get the
same message. What intrigued me was the way the diagnostic program reacts is exactly the way the games react when they go
non-responsive.
|
| Last time I went through this, I downloaded an update of DirectX. That enabled my games to run for a week or so. Now, I'm back
to opening the program and it not responding. I doubt downloading another update of DirectX will work. I do not know if the update
of DirectX fixed the hinky thing with my keyboard because I did not try to run the diagnostic program after I installed the update.
(I could play with my Sims - that's all I cared about!) Everything else in DirectX appears to be okay.
|
| I have not yet done as Microsoft advises and shut down my anti-virus program prior to running a game. If I have to, I will, but I
will grumble about it. I'm not sure that would fix a problem with DirectX thinking I'm pressing keys, anyway.
|
| Any help y'all can lend will be greatly appreciated.
 
G

Guest

Well I'll be hanged. Not only did getting rid of my anti-virus software enable The Sims to run, it enabled DirectX to run the compete diagnostic program. That makes no sense to me whatsoever. Why would an antivirus program make DirectX think I was pressing a key on the keyboard? Why why why? (Also, why did this problem just pop up a few months ago, after I'd been running both programs for the 8 months I'd owned the computer?)

Although I'm dying to know why this works the way it does, I'm going to leave it on the question pile with why CO is a flammable gas and CO2 is used to supress fires. The explanation would probably overwhelm my brain.

Thanks!

Jimmy S. said:
Hi Hillslug,

Disable your antivirus program before starting the game as
was suggested. It's the next logical step to troubleshoot this.

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com


Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

|I have had problems with The Sims and games I've downloaded opening and then not responding. I did a little hunting and ended up
running the DirectX diagnostic program.
|
| When I run the Direct 3D Acceleration diagnostic, it stops and gives me an error message that informs me that I cancelled the test
by pressing a key. I had done no such thing. I've even gone so far as to disconnect the keyboard from the CPU and I still get the
same message. What intrigued me was the way the diagnostic program reacts is exactly the way the games react when they go
non-responsive.
|
| Last time I went through this, I downloaded an update of DirectX. That enabled my games to run for a week or so. Now, I'm back
to opening the program and it not responding. I doubt downloading another update of DirectX will work. I do not know if the update
of DirectX fixed the hinky thing with my keyboard because I did not try to run the diagnostic program after I installed the update.
(I could play with my Sims - that's all I cared about!) Everything else in DirectX appears to be okay.
|
| I have not yet done as Microsoft advises and shut down my anti-virus program prior to running a game. If I have to, I will, but I
will grumble about it. I'm not sure that would fix a problem with DirectX thinking I'm pressing keys, anyway.
|
| Any help y'all can lend will be greatly appreciated.
 
J

Jimmy S.

Glad it's working again notbarbie! :)

Cheers,
Jimmy.

| Well I'll be hanged. Not only did getting rid of my anti-virus software enable The Sims to run, it enabled DirectX to run the
compete diagnostic program. That makes no sense to me whatsoever. Why would an antivirus program make DirectX think I was pressing
a key on the keyboard? Why why why? (Also, why did this problem just pop up a few months ago, after I'd been running both programs
for the 8 months I'd owned the computer?)
|
| Although I'm dying to know why this works the way it does, I'm going to leave it on the question pile with why CO is a flammable
gas and CO2 is used to supress fires. The explanation would probably overwhelm my brain.
|
| Thanks!
|
| "Jimmy S." wrote:
|
| > Hi Hillslug,
| >
| > Disable your antivirus program before starting the game as
| > was suggested. It's the next logical step to troubleshoot this.
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S. http://mvp.support.microsoft.com
| >
| >
| > Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
| > MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
| > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > _________________________________________________________
| >
| > | > |I have had problems with The Sims and games I've downloaded opening and then not responding. I did a little hunting and ended
up
| > running the DirectX diagnostic program.
| > |
| > | When I run the Direct 3D Acceleration diagnostic, it stops and gives me an error message that informs me that I cancelled the
test
| > by pressing a key. I had done no such thing. I've even gone so far as to disconnect the keyboard from the CPU and I still get
the
| > same message. What intrigued me was the way the diagnostic program reacts is exactly the way the games react when they go
| > non-responsive.
| > |
| > | Last time I went through this, I downloaded an update of DirectX. That enabled my games to run for a week or so. Now, I'm
back
| > to opening the program and it not responding. I doubt downloading another update of DirectX will work. I do not know if the
update
| > of DirectX fixed the hinky thing with my keyboard because I did not try to run the diagnostic program after I installed the
update.
| > (I could play with my Sims - that's all I cared about!) Everything else in DirectX appears to be okay.
| > |
| > | I have not yet done as Microsoft advises and shut down my anti-virus program prior to running a game. If I have to, I will,
but I
| > will grumble about it. I'm not sure that would fix a problem with DirectX thinking I'm pressing keys, anyway.
| > |
| > | Any help y'all can lend will be greatly appreciated.
| >
| >
| >
 
P

Phil

Actually, the explanation for the CO vs CO2, there is only one atom of
oxygen in CO and O, by itself, is extremely active and therefore has an
incredible affinity for that other atom of O, so as to become the nice,
stable molecule of oxygen we know as O2, which is what's in our atmosphere,
breathing oxygen in tanks, welding, etc. The single atom version is known as
"nascent" oxygen and is, in fact, what is released when bleach is used,
either oxygen or chlorine bleaches, and is what actually does the bleaching
since it will rapidly combine with the dyes, odorous gasses, bacteria, etc.,
oxidizing them, and therefore bleaching and/or sanitizing whatever article
was processed with the bleach. So, CO has the same, strong affinity for the
other atom of oxygen, that makes it extremely flammable as well as
poisonous, since it will rob your body's oxygen right out from "under it's
nose" so to speak, without the victim realizing it. The victim's body
"thinks" it's getting oxygen, therefore the victim doesn't feel air-starved
or any of the other typical symptoms of inhaling a toxic gas, often until
it's too late. CO2 has both atoms of oxygen, and as such, is a much more
stable compound, won't burn since it already has it's full amount of oxygen,
also as such, being heavier than air, will help smother out a fire. Unless
the fire is caused by chemicals which make their own oxygen, such as
gunpowder, etc.
Sorry if this was long winded, but many other readers may become a little
more "educated" about carbon monoxide than they were before.

notbarbie said:
Well I'll be hanged. Not only did getting rid of my anti-virus software
enable The Sims to run, it enabled DirectX to run the compete diagnostic
program. That makes no sense to me whatsoever. Why would an antivirus
program make DirectX think I was pressing a key on the keyboard? Why why
why? (Also, why did this problem just pop up a few months ago, after I'd
been running both programs for the 8 months I'd owned the computer?)
Although I'm dying to know why this works the way it does, I'm going to
leave it on the question pile with why CO is a flammable gas and CO2 is used
to supress fires. The explanation would probably overwhelm my brain.
Thanks!

Jimmy S. said:
Hi Hillslug,

Disable your antivirus program before starting the game as
was suggested. It's the next logical step to troubleshoot this.

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com


Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

|I have had problems with The Sims and games I've downloaded opening and then not responding. I did a little hunting and ended up
running the DirectX diagnostic program.
|
| When I run the Direct 3D Acceleration diagnostic, it stops and gives me an error message that informs me that I cancelled the test
by pressing a key. I had done no such thing. I've even gone so far as to disconnect the keyboard from the CPU and I still get the
same message. What intrigued me was the way the diagnostic program reacts is exactly the way the games react when they go
non-responsive.
|
| Last time I went through this, I downloaded an update of DirectX. That enabled my games to run for a week or so. Now, I'm back
to opening the program and it not responding. I doubt downloading another update of DirectX will work. I do not know if the update
of DirectX fixed the hinky thing with my keyboard because I did not try to run the diagnostic program after I installed the update.
(I could play with my Sims - that's all I cared about!) Everything else in DirectX appears to be okay.
|
| I have not yet done as Microsoft advises and shut down my anti-virus program prior to running a game. If I have to, I will, but I
will grumble about it. I'm not sure that would fix a problem with DirectX thinking I'm pressing keys, anyway.
|
| Any help y'all can lend will be greatly appreciated.
 

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