trouble with outlook 03 on vista?

J

jaustin

i have vista and the trial period ran out, so i installed office 03.
installed fine but i am not able to open my pst file i was using on an xp
machine. when i try to open the pst, outlook crashes. is it possible to run
03 on vista?
 
D

DL

Sure, but you have to uninstall any trial first, clear temp files & reboot,
prior to installing from CD.
Assuming you didnt do this, uninstall all versions of MS Office, including
any activation wizard,then reboot.
Then assuming all versions of Office have been removed - check first! - if
they havent theres other steps to follow.
Then install Office 2003 from your cd (I assume its a retail version, not
one supplied when you purchased your old PC)
*Before* you start Outllook how did you transfer your old pst, and where did
you place it?
 
J

jaustin

i'll remove everything 07 this time because prior to my post i uninstalled
all 07 except for accounting 08 and small business connectivity component. i
did not clear temp files but had rebooted several times since it was a while
before i found my 03 disc.
i was running 03 on my xp machine and copied that file to my flash drive and
tried importing it but got errors. then on here i read i shouldn't import,
so i copied to local/app data...outlook and tried opening and crashed.
 
D

DL

If you copied to the default location and overwrote any existing pst that
can cause corruption of both the data file and the outlook Profile.
Try using the mail applet in the control Panel (classic View) to create a
new profile - dont copy -, add the data file & the accounts, test accounts,
set this Profile as default
Then try opening Outlook
 

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