Trouble with internal links in HTML-formatted e-mail

[adamrice]

I've encountered a problem when sending HTML-formatted e-mail to
recipients using Outlook. Specifically, links to internal anchors seem
to be ignored. For example, the message would contain something like

<a href="#fullarticle">Read more</a>
.....
<a name="fullarticle">This is the rest of the article</a>

In other mail clients (and on the web, of course), clicking "read
more" jumps you down to the full article. Not in Outlook. Does it have
some special requirements for how these links are formed? I don't have
access to Outlook here, so I can't tinker with it directly.

 

[Roady [MVP]]

That works in Outlook as well. Your issue is probably caused by containing
your entire text in the bookmark. Does it work when you use;
<a name="fullarticle"></a>This is the rest of the article

Which version of Outlook are we talking about here>

 

[adamrice]

That works in Outlook as well. Your issue is probably caused by containing
your entire text in the bookmark. Does it work when you use;
<a name="fullarticle"></a>This is the rest of the article

That's actually how it's coded, now that I double-check.

Which version of Outlook are we talking about here>

This is a message going out to a large distribution list, and
apparently this was a universal or very frequent problem among
recipients using Outlook. Didn't query them as to which version they
were running. I've been doing a little noodling on this issue, and
apparently I'm not the first to encounter this problem, but I haven't
found any solution to it yet.

Thanks for the reply.

 

[Roady [MVP]]

Hmm, I've been using it in my newsletters and have not received any
complaints. It also works when I receive a copy of my own or for other
newsletters that are using this.

The width and length of the display of the email could be having something
to do with it as well; there needs to some space to scroll the screen
accordingly. Outlook also doesn't jump "spot on"; it leaves a little room at
the top. The bookmarked text usually begins at somewhere between 1/4 and 1/3
of the visible message area.