Trouble with installing ACTIVE "X" and printing

[tlc_13200]

Here's the scope on things. I have a client whom we set up a network using a
VPN and workstations logging on. There are three clients, each are using XP
Pro, and all with Service Pack3. One of the system is a notebook... no real
problem here, yet. Two are desktops. One of them is fairly new. An older
machine is what I impose this question about.

So, let me explain what the issue is, and perhaps someone has a suggestion
as to why this is happening, or a recommendation to resolve the issue?

This user logs onto the system with limited user rights. Because we restrict
him. So, he has to reboot as ADMINISTRATOR and download and install the
applications he needs on the workstation and then logs off and re-logs back
on as himself but what doesn't seem to work is Active "X" controls on the
browser.

He uses a program called "Oceanwide", to search for their Import/Export logs
of shipping, so he needs the sofware in order to see this, and when Active X
isn't working, he can see it nor can he print anything.

But, he logged off as himself and logged back on as Administrator and it's
there working, but not as his own user.

Perhaps something is missing, or something should be turne on to allow him
to seek and use the features. Can someone advise me on what action should be
done?

Thanks for your support.

David Morales

 

[Lanwench [MVP - Exchange]]

Here's the scope on things. I have a client whom we set up a network
using a VPN and workstations logging on. There are three clients,
each are using XP Pro, and all with Service Pack3. One of the system
is a notebook... no real problem here, yet. Two are desktops. One of
them is fairly new. An older machine is what I impose this question
about.

So, let me explain what the issue is, and perhaps someone has a
suggestion as to why this is happening, or a recommendation to
resolve the issue?

This user logs onto the system with limited user rights. Because we
restrict him. So, he has to reboot as ADMINISTRATOR and download and
install the applications he needs on the workstation and then logs
off and re-logs back on as himself but what doesn't seem to work is
Active "X" controls on the browser.

He uses a program called "Oceanwide", to search for their
Import/Export logs of shipping, so he needs the sofware in order to
see this, and when Active X isn't working, he can see it nor can he
print anything.

But, he logged off as himself and logged back on as Administrator and
it's there working, but not as his own user.

Perhaps something is missing, or something should be turne on to
allow him to seek and use the features. Can someone advise me on what
action should be done?

Thanks for your support.

David Morales

This is a per-user thing, and he needs admin rights to install ActiveX
controls (but not to run things previously installed). Temporarily add his
account to the local administrators group, and then do the install under his
login.Then remove him from administrators.

 

[tlc_13200]

Thank you Lanwench-

I will attempt that faith to see if that pervails, but it is quite strange
that after installing Active X under Administrator (log in) that it doesn't
keep for the user.

Thanks!

 

[Lanwench [MVP - Exchange]]

Thank you Lanwench-

I will attempt that faith to see if that pervails, but it is quite
strange that after installing Active X under Administrator (log in)
that it doesn't keep for the user.

Thanks!

That sounds pretty normal to me!

 

[tlc_13200]

Hi Lanwench-

Thanks for enlightening me on the subject matter, I guess the situation had
never arised to address this before in such a situation. Interesting enough,
we'll set the user with full rights and install the Active X and everything
else he'll need and set the rights back and see what happens afterwards.

Thanks again!

David Morales