Trouble uninstalling SP2

D

dave

Greetings!

I damaged some files on the hard disk on my Toshiba laptop recently in
a repartioning operation, such that the OS doesn't run completely
correctly. I don't want to use the old backup I have (sigh...), so I
pulled out the Toshiba install disk to reload some of the software. It
immediately complains that I've installed SP2 on top of their software
so they won't reinstall anything. Seems reasonable.

So I figured I'd go through add/remove programs and uninstall SP2. That
goes fine through the "Restoring Catalogs" step (step 4), at which
point the uninstall process complains "The system cannot find the file
specified", and quits. I'm guessing this is referring to a file damaged
in the repartitioning fiasco, but I don't have a clue which one.

Do I have any other choices for uninstalling SP2? The MS knowledge base
suggests using the XP install disk to do the uninstall, but the Toshiba
disks don't provide that kind of capability.

Thanks for any info!
 
R

Rick Rogers

If the SP2 uninstall information is damaged or missing, uninstalling is not
possible. From the sounds of things, it would probably be easier for you to
just backup important data, then format and do a clean install. Keep this in
mind the next time you use partitioning software. While rare, permanent
installation damage does result from thier use now and then.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 

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