Trojans???

M

Maria

I have two trojans on my computer. How do I go about
getting rid of them? One is Trojan, win32, briss, 69632
and the other is trojan, win32, bispy, 138264
 
C

Carey Frisch [MVP]

There is a very helpful virus removal newsgroup you may wish to post to:
news://msnews.microsoft.com/microsoft.public.security.virus

Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Virus Removal Tools
http://securityresponse.symantec.com/avcenter/tools.list.html

Online Virus Removal Tutorials
http://www.symantec.com/techsupp/virusremoval/virusremoval_info_tutorial.html

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

------------------------------------------------------------------------------------


|I have two trojans on my computer. How do I go about
| getting rid of them? One is Trojan, win32, briss, 69632
| and the other is trojan, win32, bispy, 138264
 
R

Rick \Nutcase\ Rogers

Hi Maria,

My first step is usually to restart in Safe mode, then delete the trojan
itself and the reference in the registry that loads it. Usually, it can be
found under one of these keys:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg

You might also want to purge any restore points, as the bug will likely be
in them as well.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 

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