Trojan.Vundo fix needed

[Guest]

I was working on a PC today and it had the Trojan.Vundo Virus. I downloaded a
fix tool from Symantec and ran it. At the end of the scan i checked the
results only to find that it had not been found.
I than ran a virus scan on the affected c:/WINDOWS/SYSTEM32/pmnlj.dll file
and it came back as infected but Norton could neither Quarintine or delete so
that it would resolve the problem. I am now left with a Norton message that
wont go away as it says that ther PC is infected.
I tried to delete the file manually but it could not be deleted as it was
being used by the Operating System i think(also tried in Safe Mode)
Can anyone help???

 

[Galen]

In snowman <[email protected]> had this to say:

My reply is at the bottom of your sent message:

I was working on a PC today and it had the Trojan.Vundo Virus. I
downloaded a fix tool from Symantec and ran it. At the end of the
scan i checked the results only to find that it had not been found.
I than ran a virus scan on the affected c:/WINDOWS/SYSTEM32/pmnlj.dll
file and it came back as infected but Norton could neither Quarintine
or delete so that it would resolve the problem. I am now left with a
Norton message that wont go away as it says that ther PC is infected.
I tried to delete the file manually but it could not be deleted as it
was being used by the Operating System i think(also tried in Safe
Mode)
Can anyone help???

Here's some more specific directions:

http://vil.nai.com/vil/content/v_127690.htm

If you don't want to use the McAfee product I think you'll find most current
anti-virus or anti-trojan apps have that definition covered. Note that they
want you to suspend explorer.exe and winlogin.exe so you'll want to use ctrl
+ alt + del to go ahead and navigate to the AV app to scan with.

Malware Cleaners and Repair :
http://kgiii.info/windows/all/general/malwarefix.html

--
Galen - MS MVP - Windows (Shell/User & IE)

"You know that a conjurer gets no credit when once he has explained his
trick; and if I show you too much of my method of working, you will
come to the conclusion that I am a very ordinary individual after all."

Sherlock Holmes

 

[Carey Frisch [MVP]]

Please consult the experts in the virus removal newsgroup:
news://msnews.microsoft.com/microsoft.public.security.virus

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

:

| I was working on a PC today and it had the Trojan.Vundo Virus. I downloaded a
| fix tool from Symantec and ran it. At the end of the scan i checked the
| results only to find that it had not been found.
| I than ran a virus scan on the affected c:/WINDOWS/SYSTEM32/pmnlj.dll file
| and it came back as infected but Norton could neither Quarintine or delete so
| that it would resolve the problem. I am now left with a Norton message that
| wont go away as it says that ther PC is infected.
| I tried to delete the file manually but it could not be deleted as it was
| being used by the Operating System i think(also tried in Safe Mode)
| Can anyone help???
| --
| snowman