trojan virus

[neal]

i have had a trojan that was intrcepted by my avg virus
protection. It repaired all but the following

c:\system volumeinformation\_restore{13a70604-ba88-4138-
a64a-2ba5bf4dddoe}\rp199\aoo36804.exe

I cannot find this file to delete using search or explorer

could do with some help.

 

[Carey Frisch [MVP]]

The virus has apparently infected your System Restore folder.
You'll need to turn-off System Restore, reboot, then turn it back on.
One cannot delete an individual Restore Point....it's all or nothing.

How to Turn On and Turn Off System Restore in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310405&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

---------------------------------------------------------------------------------


|i have had a trojan that was intrcepted by my avg virus
| protection. It repaired all but the following
|
| c:\system volumeinformation\_restore{13a70604-ba88-4138-
| a64a-2ba5bf4dddoe}\rp199\aoo36804.exe
|
| I cannot find this file to delete using search or explorer
|
| could do with some help.
|
|

 

[Rocket J. Squirrel]

Your antivirus software behaved correctly.

'System volume information' is the folder where your restore points are
stored. Antivirus software does not repair restore points. Since a virus is
stored in one or more of your restore points, and since restore points
cannot be individully manipulated, you must delete all restore points. You
do this by turning off system restore on all drives, rebooting, re-enabling
system restore and then setting a restore point manually.

Rocky