Trojan.Download virus

[Guest]

I get a Norton pop up stating that I have the Trojan.Download virus in
file...windows/system 32/orux[^adll.... Norton pop up states that it cannot
fix problem. I cannot delete file or remove virus. Now what? Also, I
cannot get rid of Norton pop up.

 

[Guest]

dont need norton pop ups , sp2 has pop up blocker, as too the trojan, there
are many free sites that will get rid of it

 

[Quaoar]

I get a Norton pop up stating that I have the Trojan.Download virus in
file...windows/system 32/orux[^adll.... Norton pop up states that it
cannot
fix problem. I cannot delete file or remove virus. Now what? Also,
I
cannot get rid of Norton pop up.

Boot to Safe Mode, run the scan.

Q

 

[PA Bear]

I get a Norton pop up stating that I have the Trojan.Download virus in
file...windows/system 32/orux[^adll.... Norton pop up states that it
cannot
fix problem. I cannot delete file or remove virus. Now what? Also,
I
cannot get rid of Norton pop up.

Boot to Safe Mode, run the scan.

But first (1) update definitions (manually, if necessary) and (2) enable
'Show Hidden Files'
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Are You Ready for WinXP SP2?
http://www.microsoft.com/athome/security/protect/default.aspx

WinXP SP2 Release Notes
http://support.microsoft.com/default.aspx?scid=kb;en-us;835935

AumHa Forums
http://forum.aumha.org

 

[GateKeeper]

And (3) turn off System Restore first before restarting in Safe Mode.
Many modern trojans hide in System Restore, and therefor cannot be removed.

I get a Norton pop up stating that I have the Trojan.Download virus in
file...windows/system 32/orux[^adll.... Norton pop up states that it
cannot
fix problem. I cannot delete file or remove virus. Now what? Also,
I
cannot get rid of Norton pop up.

Boot to Safe Mode, run the scan.

But first (1) update definitions (manually, if necessary) and (2) enable
'Show Hidden Files'

 

[PA Bear]

Yes, but that leaves you with no Restore Points at all, even good ones,
which is kinda risky.

A better idea would be to (1) clean out the malware, (2) create a new
Restore Point, and then (3) go to Disk Cleanup > Other options [tab] and
'Delete all but the most recent Restore Point.' This way you'll never be
without any Restore Points during the cleanup operation.
--
~PA Bear

And (3) turn off System Restore first before restarting in Safe Mode.
Many modern trojans hide in System Restore, and therefor cannot be
removed.

I get a Norton pop up stating that I have the Trojan.Download virus in
file...windows/system 32/orux[^adll.... Norton pop up states that it
cannot
fix problem. I cannot delete file or remove virus. Now what? Also,
I
cannot get rid of Norton pop up.


Boot to Safe Mode, run the scan.

But first (1) update definitions (manually, if necessary) and (2) enable
'Show Hidden Files'