transfer of word document

[Guest]

A client has obtained a cd containing important information. He has sent the
word documents (Word 97 we believe) to another client - via email. However
the receiver has a newer version of MS Word (Office 03) and the writing has
changed to little box symbols. How can I change the symbols so that I can
read the document?

 

[Shauna Kelly]

Hi

1. Do not open the files from the CD.

2. Use Windows Explorer to copy the files from the CD to the hard drive.

3. Use File > Open to open the file from the hard drive. In the File > Open
dialog box, make sure that the "Files of type" box says "Word documents".

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word

 

[Guest]

The documents are currently on my hard drive. I have tried what you suggested
but it did not work they symbols are still there. On Monday I will receive
the CD that contains the documents. Should I try opening the documents
directly from the CD? Also, will Word 2003 open these old documents properly
or should I download a converter or something?

 

[Guest]

help needed: I did not receive the cd today and will not be receiving it in
the future. So I have to fix the problem without the cd. Is there a program
that will translate the whole document from symbols back to english?????