Transfer contacts containing Japanese text

[Kazu]

I have a contacts file made in Outlook 2000. The file contains Japanese
text. There is no problem to input and see Japanese text in Outlook 2000.
When I tried to export and import the contact file via .pst file, The text
does not show up correctly. I also tried to export the contacts file in
Excel or other format, but no avail. Does someone know how to solve this
problem?

 

[Ben M. Schorr - MVP (OneNote)]

What version are you trying to import the file into?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q

 

[Kazu]

What version are you trying to import the file into?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q

Hello, Ben.

It's Outlook 2007 6.0.
But I do not this the problem is on the side of import.
When I created the contacts file in Excel format in Outlook 2000, and open
the file with Excel, the file does not show up correctly.
So, my guess is the problem is on the export side.
For some reason, when the contacts file is exported, Japanese text is not
correctly exported.

Thanks for your help.

 

[Kazu]

You never transfer Outlook data by exporting and importing. You transfer
Outlook data by copying the PST file.

Hello, Russ.
Thanks for the response.

Please give me more specifics how to copy the contacts file.
In which occassion you would use exporting and importing function?

 

[Brian Tillman]

It's Outlook 2007 6.0.

No such product exists. Outlook 2007 exists, but it's v12.xxx. Click
Help>About.

 

[Kazu]

No such product exists. Outlook 2007 exists, but it's v12.xxx. Click
Help>About.

Sorry about that. It's 12.0.6316.5000 SP1 MSO

 

[Brian Tillman]

Sorry about that. It's 12.0.6316.5000 SP1 MSO

When you say "tried to export and import the contact file via .pst file",
what do you mean? Outlook 2000 already uses a PST. Why are you exporting
and importing? Just open the original PST in the new Outlook
(File>Open>Outlook Data File). Do you see the Japanese characters then?

 

[Kazu]

When you say "tried to export and import the contact file via .pst file",
what do you mean? Outlook 2000 already uses a PST. Why are you exporting
and importing? Just open the original PST in the new Outlook
(File>Open>Outlook Data File). Do you see the Japanese characters then?

Yes. I opened the PST in the new Outlook, and still did not see the
Japanese characters. When I opened the PST in the old Outlook, I did see the
Japanese characters.

 

[Brian Tillman]

Yes. I opened the PST in the new Outlook, and still did not see the
Japanese characters. When I opened the PST in the old Outlook, I did
see the Japanese characters.

Do you have Japanese language support added in the new version?

 

[Kazu]

Do you have Japanese language support added in the new version?

Yes. I can create Contacts in Japanese in the new version.
I just cannot see Contacts created in the old version.

 

[Brian Tillman]

Yes. I can create Contacts in Japanese in the new version.
I just cannot see Contacts created in the old version.

I can't suggest anything, then. Sorry.